Hello - My name is James Ramos and I am the General Manager here at Puente Hills Ford. I have been in the Automotive Business for over 33 years and still have the same passion today as I did 33 years ago. The next time you are in the Dealership, please stop in and say hello, I look forward to meeting you !
Read moreDealership Experience
11 mos
Industry Experience
34 yrs
1 Review
Write a Review1 Review of James Ramos
September 28, 2023
Abner was great! He was friendly and easy to work with. There was a pending inspection on the used car we were interested in, but we wanted to secure a spot in lin He was friendly and easy to work with. There was a pending inspection on the used car we were interested in, but we wanted to secure a spot in line, so we started the paperwork with the stipulation that a hard credit check would not be done. I informed Abner, who told his boss (I believe James Ramos) that I was already pre-approved through my credit union and they were a FastTrack dealer. We all knew the car could not be purchased during this visit. I was told my personal information was only to "confirm with the credit union that I was pre-approved" and that they were not processing a hard credit pull. I agreed to that and reiterated that I did not consent to a credit pull...well, it was pulled. While I sat there, my credit monitoring service texted me that Puente Hills Fords had just processed the inquiry. The next day, it turned out that the car did not pass inspection and could not be sold. Fine, these things happen, so I walked away and had an inquiry on my credit report to remember this experience. A week later, I was about to purchase a from a different dealer, but they could not process my CU preapproval because Puente Hills Ford had tied up my application through the CUDL system and it was locked. It took a couple of hours to clear it up. Thanks, Puente Hills Ford. More
Other Employees Tagged: ABNER MENA