105 Reviews
Write a Review105 Reviews of James Redd
November 08, 2023
I had a great experience when I purchased my new Toyota from Silsbee Toyota. Liz, the internet expert, searched until she found the exact car I wanted. James Red, my salesman, explained the ordering and de from Silsbee Toyota. Liz, the internet expert, searched until she found the exact car I wanted. James Red, my salesman, explained the ordering and delivery process, then kept me updated while we waited for the car to arrive. He always returned my calls promptly, and notified me immediately when the car hit the lot for a test drive. During the drive, James explained all the features and warrantees on my car. At closing, Joe patiently explained my options concerning the sale. Everyone was so friendly, and worked together to make the entire process go smoothly. I would definitely recommend this dealership when you buy your next Toyota! More
Other Employees Tagged: Liz Harrison
October 25, 2023
I have had a great experience with the dealership and with James. We had excellent service and James did an amazing job finding a great car for us. James went above and beyond to help in every way he cou with James. We had excellent service and James did an amazing job finding a great car for us. James went above and beyond to help in every way he could. We re very pleased and happy with our purchase! More
October 23, 2023
Liz and James were great to work with and found the perfect Toyota Sienna in Red for my family. Great Job! perfect Toyota Sienna in Red for my family. Great Job! More
Other Employees Tagged: Liz Harrison
October 18, 2023
Jeff was absolutely awesome to work with on getting me in my RAV4....He was very accommodating to me and my needs...I'll definitely be a return customer...Ty Jeff my RAV4....He was very accommodating to me and my needs...I'll definitely be a return customer...Ty Jeff More
Other Employees Tagged: Jeff Scifres
October 08, 2023
We were pleased with our experience with Silsbee Toyota. We felt that James was willing to work with us and the experience was pleasant over all. We felt that James was willing to work with us and the experience was pleasant over all. More
Other Employees Tagged: Amanda Jordan
September 28, 2023
The waiting area was clean and there was good communication through out the service process. communication through out the service process. More
Other Employees Tagged: Amanda Jordan
September 23, 2023
Tracy and James were great to work with and have been helpful with any issues that came up with the purchase. helpful with any issues that came up with the purchase. More
Other Employees Tagged: Tracy Poland
September 20, 2023
Tracy was very knowledgeable and went out of her way to help make my experience a great one! Everyone working there was nice and helpful and got me in my new truck very quick. Definitely will be back when help make my experience a great one! Everyone working there was nice and helpful and got me in my new truck very quick. Definitely will be back when I buy another one! More
Other Employees Tagged: Tracy Poland , I don’t remember the finance guys name but he was 5 star as well
September 16, 2023
I confirmed and scheduled a tint and oil change with the scheduler 10 days in advance. Got the oil change but Mr. Redd, neglected to get the tint set up. We drove over an hour for an oil change. It was Not scheduler 10 days in advance. Got the oil change but Mr. Redd, neglected to get the tint set up. We drove over an hour for an oil change. It was Not the lady who scheduled us fault. The salesman dropped the ball. More
Other Employees Tagged: Amanda Jordan, Mason Garsee , Sarah Hinson