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James Reeder
James Reeder at Claremont Toyota

James Reeder

Service Client Care Manager

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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4.5
155 Reviews
4.5

155 Reviews

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155 Reviews of James Reeder

May 06, 2025

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Employee Rating

I have been visiting this dealership for the past 2 years and have always had a great experience with all the advisors I worked with. More

by PATELDHRUVI4701
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez, Teddy Tobar

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May 07, 2025

Claremont Toyota responded

We're thrilled to hear that you've consistently had a great experience with our team over the past two years. Your loyalty means a lot to us, and we look forward to continuing to provide excellent service in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 03, 2025

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Fast Service and waiting time is minimal. Technicians were also very friendly. Will be back. More

by JRODRIG0
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Service Time
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Recommend Dealer
Yes
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May 05, 2025

Claremont Toyota responded

Thanks for your fantastic review! We're thrilled to hear you had a great experience with our fast service and friendly technicians. We look forward to welcoming you back soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 24, 2025

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Well organized from beginning to end and thorough inspection report on the vehicle nice waiting area too More

by YONGBEELIAU
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez

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Apr 25, 2025

Claremont Toyota responded

We're thrilled to hear you had a great experience with us. Our team works hard to ensure everything runs smoothly and your feedback means a lot. We look forward to seeing you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 29, 2025

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Good experience, some room for improvement. There was a time when dealerships would was your car. More

by REYNOSO520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez, Teddy Tobar

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Mar 31, 2025

Claremont Toyota responded

Thanks for your feedback! We’re glad you had a good experience and appreciate your suggestions. Your insights help us improve, so thank you for sharing! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 27, 2025

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I took my Rav Prime in for maintenance and was out within two hours. The service was great. It was quick and easy and my car is running smooth. Thank you Claremont Toyota! More

by POPPI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez

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Mar 31, 2025

Claremont Toyota responded

We're thrilled to hear about your positive experience with our service team! Quick and efficient maintenance is what we aim for, and we're glad your RAV4 Prime is running smoothly. Thank you for choosing Claremont Toyota! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 21, 2025

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Employees very courteous, informative and very helpful. Waiting time not very long time. The waiting area is vey ckean More

by ABIE47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez

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Mar 24, 2025

Claremont Toyota responded

Thanks for the great review, Abie! We're thrilled to hear that our team made your experience enjoyable and efficient. We take pride in maintaining a clean and welcoming environment. Looking forward to seeing you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 20, 2025

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Very friendly and always willing to help out with any problems that I have on my truck More

by LARRY.YBARRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez, Teddy Tobar

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Mar 21, 2025

Claremont Toyota responded

Thanks, Larry! We're thrilled to hear you had a positive experience with our team. Helping our customers is our top priority, and we’re glad we could assist you with your truck. Your support means a lot to us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 18, 2025

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Employee Rating

The service was great up until it was time to pick up my car. After I paid for my service, I gave the Valet my receipt and waited and waited and waited for my car. After 15 minutes, I asked what was going o More

by PUSHME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 18, 2025

Claremont Toyota responded

This is unacceptable. You shouldn't have to wait 15 minutes for your vehicle let alone for over an hour. At your earliest convenience, we'd like to learn more about what transpired, so we can look into this further and address this appropriately with our team. Please contact us when you have an opportunity to speak. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 17, 2025

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Great help from the Toyota team! Would definitely recommend to family/ friends to bring their vehicle More

by DSANDOVAL909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez, Teddy Tobar

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Mar 18, 2025

Claremont Toyota responded

We’re thrilled to hear you had a great experience with our team. Your recommendation means a lot to us, and we look forward to helping your family and friends with their vehicles too! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 13, 2025

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Employee Rating

Great Service at Claremont Toyota We are very happy with the service Thank You John More

by APSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez

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Mar 14, 2025

Claremont Toyota responded

Thanks for the fantastic review,! We're thrilled to hear you had a great experience at Claremont Toyota. John and the team appreciate your kind words and look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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