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James Reeder
James Reeder at Claremont Toyota

James Reeder | Page 16

Service Client Care Manager

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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4.3
162 Reviews
4.3

162 Reviews

Write a Review

162 Reviews of James Reeder

April 24, 2024

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Employee Rating

Great experience, fast and easy I don’t have any complaints… I will be returning soon for my next service on my truck More

by ESCOBALFABRIZIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez

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Apr 25, 2024

Claremont Toyota responded

Hi ESCOBALFABRIZIO, thank you for sharing your positive experience with us! We are thrilled to hear that you found our service fast and easy. We look forward to welcoming you back for your next truck service. If you ever need anything, feel free to reach out. Thank you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 24, 2024

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Great Service! !! It is my preferred service department. I have taken my Toyota to other local dealerships for service but Claremont Toyota is head and shoulders abo More

by JAPOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez

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Apr 25, 2024

Claremont Toyota responded

Thank you for the glowing review, JAPOL! We're thrilled to hear that Claremont Toyota has become your preferred service department. Providing top-notch service is always our priority, and we're happy to know that our efforts are appreciated. We look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 11, 2024

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Employee Rating

I came for a basic service(oil Change). It went as expected and had no complaints More

by BRANDEN721SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez

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Apr 12, 2024

Claremont Toyota responded

Hi Branden, thank you for choosing our service for your oil change. We're glad to hear that everything went smoothly and that you had a positive experience with us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 09, 2024

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Car was serviced on time, Olivia kept me informed on the work being done and contacted me when work on the car was completed. More

by PTBUNCE49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Acevedo

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Apr 10, 2024

Claremont Toyota responded

Hi PTBUNCE49, thank you for sharing your experience with us. We're thrilled to hear that Olivia provided you with excellent service and kept you informed throughout the process. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 08, 2024

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Employee Rating

Reliable, reasonable price, courtesy, easy to schedule appointments , great customer service, hospitality while waiting andclean. More

by MARIONBARNES46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez

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Apr 09, 2024

Claremont Toyota responded

Hi Marion, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Providing reliable service and excellent customer care are our top priorities. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 28, 2024

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Employee Rating

Very helpful and friendly. Ready before promised. I'm very glad I bought my car here. More

by JUDRESSER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez

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Mar 29, 2024

Claremont Toyota responded

Hi Judresser, thank you for taking the time to share your positive experience with us! We're thrilled to hear that our team was helpful and friendly, and that you were pleased with the service. We appreciate your business and hope to see you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 28, 2024

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The entire team was friendly, helpful and competent! Quote was accurate and estimated time of completion was spot on. Even helped with Uber! More

by RANDYMORALES32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stefany Garcia, Mo Alsalamony

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Mar 29, 2024

Claremont Toyota responded

Hi Randy, thank you for the kind words! We're thrilled to hear about your positive experience with our team. Providing excellent service and assistance is always our top priority. We're glad we could help make your visit seamless and convenient. Looking forward to seeing you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 26, 2024

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Good customer service. Easy to communicate . I can trust. Clean facility and easy access from the freeway . More

by JESSICAVALEROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez

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Mar 27, 2024

Claremont Toyota responded

Hi Jessica, thank you for your kind words! We're thrilled to hear that you had a positive experience with our customer service and facility. We strive to make communication easy and convenient for our customers. We look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 15, 2024

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Thus far great service communication for from advisor was great. Highly recommend this dealership to my friends More

by FAVELAROSE
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez

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Mar 19, 2024

Claremont Toyota responded

Thank you so much, Favelarose! We're thrilled to hear that you had a positive experience with our advisor and that you would recommend our dealership to your friends. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 15, 2024

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Employee Rating

Oscar was terrific with showing me exactly where I needed to go to have my car serviced and the crew was very helpful More

by SHARON713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez

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Mar 19, 2024

Claremont Toyota responded

Sharon, we're thrilled to hear about your positive experience with Oscar and our team! Providing excellent service and guidance is always our top priority. Thank you for taking the time to share your feedback. We look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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