James Reeder

Ozzy is an excellent service advisor! Claremont Toyota meets and exceeds my expectations. Thank you Claremont Toyota meets and exceeds my expectations. Thank you More

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Attentive and personable staff in all dealership departments. Would highly recommend for service, parts, and sales. departments. Would highly recommend for service, parts, and sales. More

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great customer service . The wait time was perfect. He was very professional with me and patient The wait time was perfect. He was very professional with me and patient More

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Here’s a polished version of your review: I give the customer service 4 out of 5 stars. My issue with this dealership is the wait time. I made an appointment for an oil change, but it still took 5 to 6 customer service 4 out of 5 stars. My issue with this dealership is the wait time. I made an appointment for an oil change, but it still took 5 to 6 hours to complete. While the staff was friendly and professional, the long delay was frustrating, especially with a scheduled appointment. More

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The service personnel wee very good. Are cars did not take long at all to service. We like Claremont Toyota. Are cars did not take long at all to service. We like Claremont Toyota. More

by DAVEMARGMARTIN Verified Customer Verified Customer

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Everyone is very courteous and the service is complete. I am informed of all the work to be done and the costs. I am informed of all the work to be done and the costs. More

by JSZZYZX Verified Customer Verified Customer

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First I make my appt on line which is convenient for me. I then receive a Text reminder for my up coming appts. When I arrive I’m greeted by the check in rep then a am greeted again to go over any addition I then receive a Text reminder for my up coming appts. When I arrive I’m greeted by the check in rep then a am greeted again to go over any additional concerns with my car. Plus if the wait is too long Customer service will provide a Uber ride home or in my case I had to go to Macys :). I received several text on when my car would be ready. Luckily my husband doesn’t mind staying until my car was ready he likes the waiting room atmosphere. I then received a text my car was ready and so was I from shopping. More

by BYLA43 Verified Customer Verified Customer

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I’m very disappointed with my recent experience at Toyota of Claremont. I brought in my truck for a warranty repair due to peeling paint. Not only did they fail to paint all the affected areas—including skip of Claremont. I brought in my truck for a warranty repair due to peeling paint. Not only did they fail to paint all the affected areas—including skipping the hood entirely—but the work they did complete felt rushed and incomplete. What made matters worse is that when I went to pick up my truck, they had lost my key. I ended up waiting over two hours while they searched for it, with no clear communication or apology. This kind of disorganization and lack of accountability is completely unacceptable, especially from a dealership representing a major brand like Toyota. I expected much better service and follow-through, and unfortunately, I can’t recommend this location based on my experience. More

by LANDEROS.LUIS Verified Customer Verified Customer

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I have been visiting this dealership for the past 2 years and have always had a great experience with all the advisors I worked with. and have always had a great experience with all the advisors I worked with. More

by PATELDHRUVI4701 Verified Customer Verified Customer

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Fast Service and waiting time is minimal. Technicians were also very friendly. Will be back. Technicians were also very friendly. Will be back. More

by JRODRIG0 Verified Customer Verified Customer

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