Olive and Chantell were awesome
Great service from both
of them. I’ll be back soon
of them. I’ll be back soon
More
by ESANS04
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2024 -
Claremont Toyota responded
Hi ESANS04, thank you for the positive feedback! We're thrilled to hear that Olive and Chantell were able to provide you with great service. We can't wait to welcome you back soon for another fantastic experience.
Regards,
Customer Relations Team
guestrelations@claremonttoyota.com
909-625-1500
Olive Vedoy Pratt is an AWESOME Service Advisor!
Very friendly and helpful!! She has helped my wife with servicing our vehicles for years. I got her for the first time on this last service appointme
Very friendly and helpful!! She has helped my wife with servicing our vehicles for years. I got her for the first time on this last service appointment and she did an amazing job!!
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by DAMON.NANCE
Verified Customer
Verified Customer
Service Price Transparency
Apr 17, 2024 -
Claremont Toyota responded
Hi Damon! Thank you for sharing your positive experience with Olive! We are thrilled to hear that she provided you with exceptional service. We appreciate your loyalty and look forward to continuing to provide top-notch service for you and your wife in the future.
Regards,
Customer Relations Team
guestrelations@claremonttoyota.com
909-625-1500
quick and straight to the point, good experience, little
slow submitting paperwork to the bank
slow submitting paperwork to the bank
More
by GEOFFZUNIGA
Verified Customer
Verified Customer
Other Employees Tagged:
people I worked with weren't listed
Sep 14, 2023 -
Claremont Toyota responded
We're happy that overall you had a quality car-buying experience. Thank you for the opportunity to earn your business and we look forward to providing you with the 5-star service you deserve at your next visit.
Regards,
Customer Relations Team
guestrelations@claremonttoyota.com
909-625-1500
A very friendly, personable and professional dealership.
The waiting room is very clean, it offers water and/or sodas as you wait for your car and the personnel are extremely friendly.
The waiting room is very clean, it offers water and/or sodas as you wait for your car and the personnel are extremely friendly.
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by SARGENT25
Verified Customer
Verified Customer
Service Price Transparency
Aug 09, 2023 -
Claremont Toyota responded
It's wonderful to know that everyone at the dealership was kind, helpful, and attentive to your needs. Thank you for choosing us!
Regards,
Customer Relations Team
guestrelations@claremonttoyota.com
909-625-1500
Great service team.
Fast response when we arrived, made sure all our concerns were addressed, service area was clean, walked us to the customer waiting area, service mem
Fast response when we arrived, made sure all our concerns were addressed, service area was clean, walked us to the customer waiting area, service members were neatly dressed and easily identifiable.
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by GARY.BOULTER
Verified Customer
Verified Customer
Service Price Transparency
Jun 19, 2023 -
Claremont Toyota responded
Thanks, Gary! Glad you enjoyed your experience here and looking forward to working with you again soon. Hope all is well.
Regards,
Customer Relations Team
guestrelations@claremonttoyota.com
909-625-1500
Honest plus Great Custmer Service, thanks to Steven, Zupe
n the rest of the team. Great Dealership!!!😎 I definitely will recommend
n the rest of the team. Great Dealership!!!😎 I definitely will recommend
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by COOLCROW1963
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Daniel Vera
Jun 19, 2023 -
Claremont Toyota responded
We can't thank you enough for sharing your awesome rating! We look forward to continuing to keep your Toyota running like new. Until next time!
Regards,
Customer Relations Team
guestrelations@claremonttoyota.com - 909-625-1500
Excellent service at this place .
Employees are very kind and care about customers .
Very prompt on services and schedules.
Employees are very kind and care about customers .
Very prompt on services and schedules.
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by FELIPE_MARQUEZ123
Verified Customer
Verified Customer
Service Price Transparency
May 30, 2023 -
Claremont Toyota responded
Felipe,
We're glad you receive quality service and we appreciate you choosing us here at Claremont Toyota. We hope your vehicle's treating you well and we can't wait to see you at your next visit. Thanks for this great review.
Regards,
Customer Relations Team
guestrelations@claremonttoyota.com
909-625-1500
Guest Satisfaction really is important here.
I purchased my GR Supra, manual transmission in December 2022. I received an allocation and VIN but needed to wait for the car to be built and delive
I purchased my GR Supra, manual transmission in December 2022. I received an allocation and VIN but needed to wait for the car to be built and delivered. My salesman Pablo, Sales Manager Adrian and finance manager Juan were very helpful and nice to work with. Anytime I needed update on the delivery status, Pablo would give me an update.
After patiently waiting, I got a call from Pablo that the car would be delivered and ready for pick up next day. I gave Pablo instructions not to wash the car since it was going to my detailer AeroWerkz for full paint protection film installation. I finally picked up my Supra in March 2023. Pablo again was good to work with, the car was untouched just like I asked.
About a month later, there was an issue that I brought to their attention. Thanks to Marisela, the issue was quickly resolved and I was not only satisfied with the outcome but very impressed with the effort, communication and understanding shown by Marisela and Claremont Toyota.
Despite this issue, I would recommend Claremont Toyota to anyone to consider buying a vehicle from. The after sale guest support is just as important as the buying process and guest satisfaction really is important here.
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by gtnilc
Apr 17, 2023 -
Claremont Toyota responded
Thank you for allowing us a chance to earn your business, gtnilc! Our team works hard to ensure our customers are satisfied and we're proud to hear we've delivered! Welcome to the family!
Regards,
Customer Relations Team
guestrelations@claremonttoyota.com
909-625-1500
Very friendly staff.
The work was done at a timely matter. The wait time to get my car back was very fast .
The work was done at a timely matter. The wait time to get my car back was very fast .
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by RAMSFOREVER12
Verified Customer
Verified Customer
Service Price Transparency
Jan 11, 2023 -
Claremont Toyota responded
It pleases us to hear that you had a seamless visit here with us! We hope to see you back here again soon!
Regards,
Customer Relations Team
guestrelations@claremonttoyota.com
909-625-1500
porters are rude and it is dificult for a first timer to
find service pick up area.
find service pick up area.
More
by REYDERZ12000
Verified Customer
Verified Customer
Service Price Transparency
Jan 11, 2023 -
Claremont Toyota responded
We always want to be as accommodating as possible and we're discouraged this was not the case. Your feedback is very important to us, which is why we'd like to discuss your service visit with you in greater detail. Please contact us when you have an opportunity to speak.
Regards,
Customer Relations Team
guestrelations@claremonttoyota.com
909-625-1500