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James Reeder

Overview Reviews (162)

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James Reeder

James Reeder | Page 7

Service Client Care Manager

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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4.3

162 Reviews

Overview Reviews (162)

4.3

162 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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162 Reviews of James Reeder

November 01, 2024

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Employee Rating

EXCELLENT CUSTOMER EXPERIENCE. CLEAN WORK. VERY BUSY BUT THEY TRY AND COMMUNICATE TIME SENSATIVE PICK UP, OTHERWISE, I APPRECIATE THE EXCELLENT SERVICE. CLEAN WORK. VERY BUSY BUT THEY TRY AND COMMUNICATE TIME SENSATIVE PICK UP, OTHERWISE, I APPRECIATE THE EXCELLENT SERVICE. More

by SURFINGGIA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tony Sanchez, Teddy Tobar

Nov 04, 2024 -

Claremont Toyota responded

Thanks for the fantastic feedback! We’re thrilled to hear you had an excellent experience with us. Our team works hard to balance busy times while keeping communication strong. Your appreciation means a lot and motivates us to keep delivering great service! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 31, 2024

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Employee Rating

Great service every one was great there answer all my questions and the answer there have was great questions and the answer there have was great More

by BARCH72

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tony Sanchez, Teddy Tobar

Nov 01, 2024 -

Claremont Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience and that our team was able to assist you. Your satisfaction means a lot to us, and we look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 30, 2024

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The customer service was good and professional. The car was done in about an hour. The car was done in about an hour. More

by CINDYCALD285

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Tony Sanchez, Teddy Tobar

Oct 31, 2024 -

Claremont Toyota responded

Thanks, Cindy! We're thrilled to hear you had a great experience with our customer service and that your car was ready so quickly. Your satisfaction is our priority, and we appreciate your positive feedback! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 28, 2024

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I drive all the way from Riverside to Claremont Toyota. Very professional and very excellent service. Very professional and very excellent service. More

by AGARCIAMORA7

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Tony Sanchez, Teddy Tobar

Oct 29, 2024 -

Claremont Toyota responded

We’re thrilled to hear you made the drive from Riverside to visit us. Your kind words about our service mean a lot to our team. We look forward to seeing you again at Claremont Toyota! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 26, 2024

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Employee Rating

This was a 5000 mile check up on my new Highlander. I am pleased with everything so far. I am pleased with everything so far. More

by PHILGOSS56

Verified Customer

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tony Sanchez, Teddy Tobar

Oct 28, 2024 -

Claremont Toyota responded

Thanks for sharing your experience, Phil! We're thrilled to hear that your 5000-mile check-up went smoothly and that you're pleased with your Highlander. We appreciate your feedback and look forward to serving you in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 26, 2024

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Employee Rating

Claremont Toyota’s service department is reliable, courteous, and friendly. Work is always performed in a timely manner courteous, and friendly. Work is always performed in a timely manner More

by INFO@ICI.AERO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Miguel Garcia, Felix Talavera Camacho, Tony Sanchez

Oct 28, 2024 -

Claremont Toyota responded

Thank you for your fantastic review! We're thrilled to hear you had a great experience with our service department. Our team strives to provide reliable and friendly service, and your feedback truly motivates us to keep up the good work. We look forward to seeing you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 25, 2024

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New car first time to here, reception staff explain patiently, professional and kind attitude, saving my money. patiently, professional and kind attitude, saving my money. More

by JH_588

Verified Customer

Service Price Transparency

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Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tony Sanchez, Teddy Tobar

Oct 28, 2024 -

Claremont Toyota responded

Thank you for the wonderful feedback! We're thrilled to hear that our reception staff made your first visit a great experience. We strive to provide exceptional service while helping our customers save. Looking forward to seeing you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 24, 2024

Dealership Rating

Employee Rating

Claremont Toyota’s service department is reliable, courteous, and friendly. Work is always performed in a timely manner. courteous, and friendly. Work is always performed in a timely manner. More

by SPRINGER0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tony Sanchez, Teddy Tobar

Oct 25, 2024 -

Claremont Toyota responded

We're thrilled to hear you had such a positive experience with our service department. Providing reliable and friendly service is our priority, and we appreciate your feedback. Looking forward to seeing you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 23, 2024

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The service was fast, the workers were really nice. I loved that they offered free coffee and waters. I will be returning! I loved that they offered free coffee and waters. I will be returning! More

by MARISSADORADO52

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Tony Sanchez, Teddy Tobar

Oct 24, 2024 -

Claremont Toyota responded

We’re thrilled to hear you had a great experience! Our team takes pride in providing fast and friendly service, and we’re glad you enjoyed the complimentary coffee and water. We can't wait to welcome you back soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 17, 2024

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Employee Rating

Warm service, comfortable waiting environment, perfect, thanks to all the service staff, my friends all bought their cars in Claremont thanks to all the service staff, my friends all bought their cars in Claremont More

by CHENBING8855

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tony Sanchez, Teddy Tobar

Oct 18, 2024 -

Claremont Toyota responded

We're thrilled to hear you had a great experience with our team and enjoyed the environment. We appreciate your support and look forward to helping more of your friends find their perfect cars! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500