James Richards

The service was great and the Lyft ride was very convenient while waiting in the area. convenient while waiting in the area. More

by phalebt3112 Verified Customer Verified Customer

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The first encounter with this dealership is pulling up to the valet desk consisting of five teenagers who know absolutely zero about customer service. I have worked hotel for more than 25 years and managed the valet desk consisting of five teenagers who know absolutely zero about customer service. I have worked hotel for more than 25 years and managed a dogwalking company on the side for three years. You have got to train your valet staff. That is Fitzgerald. They are the face of your organization. From my arrival to drop off my car to pick up after servicing, dealing with the young men was a disaster. No eye contact. No greeting. No interest. No smile. Valet acted bothered with my questions as they stuffed their mouths with snacks. I understand I'm not driving into a Mercedes dealership but come on, REALLY??? Kevin in Service did a fine job. More

by PSB1169 Verified Customer Verified Customer

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I am happy with this dealership. That is why I have bought so many Forresters from Fitzegerald. SERVICES are good & Fast. Happy workers ! That is why I have bought so many Forresters from Fitzegerald. SERVICES are good & Fast. Happy workers ! More

by JOHN.S.SWIATOCHA Verified Customer Verified Customer

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Kevin Mendoza is a terrific service advisor! He’s smart, informative, knows his stuff! And cordial. Don’t lose him! He’s smart, informative, knows his stuff! And cordial. Don’t lose him! More

by hlgrossinger Verified Customer Verified Customer

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Quick, efficient and friendly service. Wait time was small with comfortable place to hang out. Wait time was small with comfortable place to hang out. More

by prenzullo Verified Customer Verified Customer

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The reprensentative was professional, very courteous, and efficient. I was able to wait and in about 30 minutes, it was complete. efficient. I was able to wait and in about 30 minutes, it was complete. More

by tdavisa Verified Customer Verified Customer

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The service staff is always professional and helpful. They were very good at getting back to me in a timely manner. They were very good at getting back to me in a timely manner. More

by sylvialivingston Verified Customer Verified Customer

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The service staff I had deal with are professional, courteous, fast. I have no problem at all. courteous, fast. I have no problem at all. More

by HBLANCAFLOR Verified Customer Verified Customer

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Efficiently run, comfortable for customers. Love that coffee abd snacks are provided. Staff is friendly. Repair costs are high. Love that coffee abd snacks are provided. Staff is friendly. Repair costs are high. More

by JILLDLEVINE Verified Customer Verified Customer

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It was very easy to make a service appointment. And they are very friendly when you arrive for your service and communication by text works really well. And they are very friendly when you arrive for your service and communication by text works really well. More

by JPWARDAIA Verified Customer Verified Customer

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