James Richards
Assistant Service Manager
Fitzgerald Subaru Rockville
11407 Rockville Pike
Rockville, MD 20852
222 Reviews
Write a Review222 Reviews of James Richards
September 08, 2026
Very professional folks at your service department. Truly felt as someone treated with kindness animist welcoming jesters, Your staff was very knowledgeable and provided me with excellent service the ho Truly felt as someone treated with kindness animist welcoming jesters, Your staff was very knowledgeable and provided me with excellent service the hold time my outback was at your dealership.They were able to locate the problem with our automobile and repair it in record time allowing my family to resume our vacation to theWashington DC area. Thanks to your staff for being so good at their jobs Rene R. Diaz Colorado Springs, Colorado More
September 03, 2026
10:30 appointment for oil/lube — car back at 3 — cars ahead of me had problems — I should have been called to come in at another time mathematical error in bill. Bill should be more detailed. when a ahead of me had problems — I should have been called to come in at another time mathematical error in bill. Bill should be more detailed. when a coupon is used More
Other Employees Tagged: Ismail Posada
August 31, 2026
Everything was good. I'll take in consideration your mechanic notes about potential work to be done to maintain AC system, will possibly schedule another visit for that. I'll take in consideration your mechanic notes about potential work to be done to maintain AC system, will possibly schedule another visit for that. More
August 30, 2026
The folks there are very responsive and customer friendly, especially Mathew! The only thing that was an issue was that it took too long to wait for our car to be brought around after it was ready. friendly, especially Mathew! The only thing that was an issue was that it took too long to wait for our car to be brought around after it was ready. But all in all, I’d recommend this place highly. More
August 30, 2026
Great service. James fully explained everything. And was very responsive.. he answered all my questions and proactively kept us informed of the status of the rep James fully explained everything. And was very responsive.. he answered all my questions and proactively kept us informed of the status of the repairs. More

