James Richards | Page 2
Assistant Service Manager
Fitzgerald Subaru Rockville
11407 Rockville Pike
Rockville, MD 20852
237 Reviews
Write a Review237 Reviews of James Richards
September 12, 2026
Fitzgerald fixed my car the other day. I went in to get the oil changed and the tires rotated but they found a few other things that needed to be fixed. My car drives much better now and t I went in to get the oil changed and the tires rotated but they found a few other things that needed to be fixed. My car drives much better now and the problem with one of the sensors has been fixed. More
September 12, 2026
Fitzgerald is always pleasant to deal with. They are friendly and professional. They took care of my maintenance and made a suggestion for additional work that made sense. I love when they send They are friendly and professional. They took care of my maintenance and made a suggestion for additional work that made sense. I love when they send the video of the mechanic checking the car — so helpful. More
September 11, 2026
The price was too expensive for the work done. There is a a piece on the right front of the car which is dangling. It should’ve been repaired, but nobody took the time to fix it. There is a a piece on the right front of the car which is dangling. It should’ve been repaired, but nobody took the time to fix it. More
September 10, 2026
To pay $177 for oil change and tire rotation in this economy is outrages. I will not be coming back to this dealership. This price is more inline for luxury cars than a Japanese economy car. For compari economy is outrages. I will not be coming back to this dealership. This price is more inline for luxury cars than a Japanese economy car. For comparison, I pay $99 for the same service for my Mazda CX-5 at a Rockville dealership. More
September 08, 2026
Very professional folks at your service department. Truly felt as someone treated with kindness animist welcoming jesters, Your staff was very knowledgeable and provided me with excellent service the ho Truly felt as someone treated with kindness animist welcoming jesters, Your staff was very knowledgeable and provided me with excellent service the hold time my outback was at your dealership.They were able to locate the problem with our automobile and repair it in record time allowing my family to resume our vacation to theWashington DC area. Thanks to your staff for being so good at their jobs Rene R. Diaz Colorado Springs, Colorado More
September 03, 2026
10:30 appointment for oil/lube — car back at 3 — cars ahead of me had problems — I should have been called to come in at another time mathematical error in bill. Bill should be more detailed. when a ahead of me had problems — I should have been called to come in at another time mathematical error in bill. Bill should be more detailed. when a coupon is used More
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