James Richards | Page 19

1) I appreciate the excellent treatment and interaction with the associate who helped me with the check-in and check-out. 2) Good seating area in the dealership while I waited. 3) Thank you very much for with the associate who helped me with the check-in and check-out. 2) Good seating area in the dealership while I waited. 3) Thank you very much for the really fast free wifi access!!! More

by Sam Verified Customer Verified Customer

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I had an appointment; i waited for 2. 5 hrs for the scheduled work to be done. Schedule A lists a car wash. I was advised washer machine has been broken for months though it is advertised 5 hrs for the scheduled work to be done. Schedule A lists a car wash. I was advised washer machine has been broken for months though it is advertised as a part of the your service. I have 2 valve covers missing. I had a tire rotation done with service. I may not return for more work in the future. More

by sgpelzer Verified Customer Verified Customer

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I can't judge the mechanical work, but the young men I dealt with were sterling, especially Matthew Clarke dealt with were sterling, especially Matthew Clarke More

by BELLETHOMAS12 Verified Customer Verified Customer

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Service was terrible. Went to drop off my Subaru at the appointed time and there were 7 cars waiting in front of me to check in as well. After not moving for 10 minutes I Went to drop off my Subaru at the appointed time and there were 7 cars waiting in front of me to check in as well. After not moving for 10 minutes I left. My email complaint to the dealership elicited a response to buy a new car! Never responded to my complaint. More

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After those crooks try to extort 2,000 of repairs on my sons' car two years running, I took my business on my two Subarus to local garages. Took my Outback this morning - not only are services 30/40 pc low sons' car two years running, I took my business on my two Subarus to local garages. Took my Outback this morning - not only are services 30/40 pc lower cost, but there express surprise to see how many services were done 'early' (read totally unnecessary) on my Outback over the past three years. Shame on you Fitzgerald, you're a bunch of shameless thieves. More

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