James Rivera | Page 7

I came in looking for a newer car then what I was driving. Jimmy was very helpful and showed me a few choices and helped me through the whole process. I drove away in a brand new car and couldnt have driving. Jimmy was very helpful and showed me a few choices and helped me through the whole process. I drove away in a brand new car and couldnt have been happier. Jimmy and the rest of the staff was so very helpful. I would recommend this dealership to anyone. More

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I was really happy with the Putman Dodge and Jimmy. I had a great experience in the test drive of a brand new 2011 Charger R/T. Jimmy was extremely helpful in working a fair deal for the car, and I ende had a great experience in the test drive of a brand new 2011 Charger R/T. Jimmy was extremely helpful in working a fair deal for the car, and I ended up buying a brand new Charger (yes it has a Hemi!. Everyone I met at Putnam Dodge was helpful, and they made sure I already set up my first oil change. More

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From the moment I walked through the door I was met with friendliness and a sense of ease that felt more like visiting a friend than purchasing a car. I was asked if I had ever been there before, and when friendliness and a sense of ease that felt more like visiting a friend than purchasing a car. I was asked if I had ever been there before, and when I replied that I hadn't, I was treated with a tour of the facility and introduced to several people working there. I came with an idea of what I wanted, but really just had it narrowed down to a few cars I was looking at. Jimmy provided me with the information I was seeking without making me feel as though I was being pushed into anything, rather simply directing me to exactly what it was I wanted. Once a decision was made, I was introduced to Tim, who was unlike any sales manager I've ever met. He seemed most focused on my experience, asked if I was satisfied with my selection, and whether or not I had any questions. I was most impressed by his friendly demeanor and the professionalism of his approach. The whole sales process was handled very well, a friend of mine had recommended the dealership, and I must say that my expectations were exceeded in every possible way. I never felt like their focus was on making the sale, rather, creating a customer experience that sold the place all on its own. I'll purchase my next car there and I recommend the place to everyone I know. More

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The entire experience with Putnam Kia was excellant. The atmosphere in the dealership is very friendly. James Riveria introduced me to the different department members and gave me a tour of the facility ex atmosphere in the dealership is very friendly. James Riveria introduced me to the different department members and gave me a tour of the facility explaining what happens when I need service, parts or another vehicle. There is a knack for making someone feel like an old friend and the staff at Putnam Kia nailed it. I have already told many friends about my experience and a few may be going to the dealership to do business. A special thanks to Rawls Tiffany who persisted in contacting me via email and cell phone to come and meet him. I feel like I have made new friends. Thanks for the experience. Byron Harrington More

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