James Roach
James Roach at Paragon Acura

James Roach

Client Advisor

Paragon Acura

56-02 Northern Blvd
Queens, NY 11377

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5.0
43 Reviews

Dealership Experience

9 yrs, 8 mos

Industry Experience

9 yrs, 8 mos

5.0

43 Reviews

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43 Reviews of James Roach

March 25, 2026

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Employee Rating

James Roach was my salesman. He is great, and helped me with all my needs, and even drove me home with my new car (I was not so good at the manual one :)). More

by wanhr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammad Farooq

Mar 25, 2026

Paragon Acura responded

Thank you for your wonderful review, Wan! I’m thrilled to hear that James provided excellent service and went above and beyond by driving you home with your new manual transmission car. I appreciate you choosing Paragon Acura and we look forward to serving you again in the future. Enjoy your new ride! Ana Quintero Client Relations Manager 718-540-7151 aquintero@paragonhonda.com

March 18, 2026

Dealership Rating
Employee Rating

The staff here at Paragon Acura are very helpful and understanding. I appreciate how they work with you to resolve any situation. They are knowledgeable and passionate on giving their customers the best More

by Castrosix
Recommend Dealer
Yes

Other Employees Tagged: Jesus Fabian, Adalberto Salcedo

Mar 18, 2026

Paragon Acura responded

Thank you so much for your wonderful review! I’m delighted to hear that you had a smooth experience with us at Paragon Acura, especially with your new 2020 Honda HR-V. We take pride in providing knowledgeable and passionate service, and it's great to know that it made a positive impact on your purchase. I truly appreciate your recommendation, and our team looks forward to assisting you again in the future! Ana Quintero Client Relations Manager 718-540-7151 aquintero@paragonhonda.com

March 18, 2026

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Employee Rating

Jesus does whatever he has to do to help his customers. He is very passionate on that. I can honestly say that I am satisfied with the outcome of my purchase. More

by Castrosix
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Fabian, Adalberto Salcedo

Mar 18, 2026

Paragon Acura responded

Thank you for your kind words! I’m thrilled to hear that you had a positive experience at Paragon Acura, and I’m glad Jesus was able to assist you with your purchase. Your satisfaction means a lot to us, and our team looks forward to seeing you again in the future! Ana Quintero Client Relations Manager 718-540-7151 aquintero@paragonhonda.com

February 03, 2026

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Employee Rating

Huge thank you to the entire team at Paragon Acura for their outstanding service! We’ve now purchased our 7th car with them, and they continue to exceed our expectations every time. The process is always More

by helenk004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Pazmino

Feb 03, 2026

Paragon Acura responded

Thank you so much for your wonderful review, Helen! I’m happy to hear that you’ve chosen Paragon Acura for your 7th vehicle purchase and that our team has consistently exceeded your expectations. Your kind words about our service and the personal touch truly mean a lot. We look forward to welcoming you back as part of our family again soon! Ana Quintero Client Relations Manager 718-540-7151 aquintero@paragonhonda.com

January 10, 2026

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Employee Rating

Mr. James Was a very nice spectacular salesman very patient very educated about the end and out of the MDX.. More

by vaughandarleen
Recommend Dealer
Yes

Other Employees Tagged: Levi Ortiz

Jan 10, 2026

Paragon Acura responded

Thank you for your review, Darleen! I am happy to hear that James provided you with such exceptional service and showcased his knowledge about the Acura MDX. Your satisfaction is important to us at Paragon Acura, and I appreciate you sharing your experience. We look forward to assisting you again. Ana Quintero Client Relations Manager 718-540-7151 aquintero@paragonhonda.com

November 05, 2020

Dealership Rating
Employee Rating

Excellent service the best car sales consultant, very enthusiastic to help me solve my problems, friendly attitude, I will recommend you to my friends。Many thanks to all More

by RealtorChristiana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Pazmino

Nov 05, 2020

Paragon Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

February 19, 2020

Dealership Rating
Employee Rating

Peter is an awesome person to work with.As they say, he Peter is an awesome person to work with. As they say, he got thinks done. His co-worker Henry was also on top of the game. More

by Bienfit
Recommend Dealer
Yes

Other Employees Tagged: Peter Pazmino , Henry Vicuna

Feb 19, 2020

Paragon Acura responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Peter. Please let us know if we can ever help you in the future. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

February 09, 2020

Dealership Rating
Employee Rating

Great customer service especially with purchasing out of state. Adnan and Henry were very attentive. Would definitely recommend to my friends and family in Maryland and New Jersey. More

by Coles0511
Recommend Dealer
Yes

Other Employees Tagged: Henry Vicuna

Feb 10, 2020

Paragon Acura responded

Thank you for leaving us this review. We are very happy to hear that we could help service your automotive needs. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

February 07, 2020

Dealership Rating
Employee Rating

Great service helped a lot very professional. Jame and Henry we very informative and understanding and patient. I’m glad I can and got the help from you them More

by Peter.bennett222
Recommend Dealer
Yes

Other Employees Tagged: Henry Vicuna

Feb 10, 2020

Paragon Acura responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

December 24, 2019

Dealership Rating
Employee Rating

New car purchase It was a great experience working with NG Thomas over at Paragon Acura he made it hassle free quick and easy I give him and the dealership a 5 star More

by Berto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Ng

Jan 03, 2020

Paragon Acura responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Sincerely, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

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