James Rocha
James Rocha at Audi Riverside

James Rocha

Service Advisor

Audi Riverside

3210 Adams St
Riverside, CA 92504

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4 Reviews
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4 Reviews

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4 Reviews of James Rocha

October 02, 2026

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Not happy with customer service! My car was in the shop for a separated battery issue on my Audi Q5 for over 40 days. They break promises here. Because of the battery issues on the h More

by Barbmora7
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Workmanship
Service Time
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Recommend Dealer
No
Oct 07, 2026

Audi Riverside responded

Hi Barbara, Thank you for sharing your feedback. We understand your concerns and are sorry to hear about your experience. Our team has been in communication with you regarding your vehicle, and at this time, the matter is being handled through Audi of America. We appreciate your feedback and wish you the best moving forward. Regards, John Scholz General Manager (951) 441-6183

August 07, 2026

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Blake Lewis and all other members of Audi Riverside rendered excellent service during our process of purchasing our new Q7 today. We were extremely satisfied with the efficiency, kindness and overall p More

by Service
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 07, 2026

Audi Riverside responded

Thank you for your positive review! Providing quality and efficient service is so important to us, and we are glad Blake's efforts met yours and your wife's satisfaction. We greatly appreciate the opportunity to work with you. On behalf of the entire team- congratulations on your new Audi Q7! John Scholz General Manager Audi Riverside (951) 441-6183

April 28, 2026

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Peter Younes. ..as always I appreciate your help & support along with the entire Audi Riverside team with an unexpected repair. Very appreciative of the efforts put More

by Rick C.
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Stacy Samuel, Peter Younes

Apr 29, 2026

Audi Riverside responded

Rick, your safety and satisfaction are our top priorities, and we are glad Peter and the team got your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

February 27, 2026

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James the service advisor was excellent and very professional. It was an awesome experience, Walter's is the best. More

by rboyles35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2026

Audi Riverside responded

Thank you for your kind review! We are so glad that James provided you with a 5-star service experience. Our guest's satisfaction is our top priority. We hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

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