James ( Sal) Salivar | Page 5

I had 2 leases with this dealership and that was 2 too many. Terrible service, not friendly, not informative, not attentive, and overall unprofessional. The last encounter I had was when I returned my las many. Terrible service, not friendly, not informative, not attentive, and overall unprofessional. The last encounter I had was when I returned my last leased cx-5 (Feb 2021). I walked in and stood there while several employees just looked at me through the offices. No one was at the front desk or at the service desk. No one approached me for 5 minutes. I finally walked up to a guy leaning on a car looking at his phone. He was a bigger guy and looked unprofessional. I didn't even know if he worked there. I told him I needed to return my lease. He asked for my key. Looked at the car. He said maybe 5 words to me total. I asked some questions and he mumbled as few words as possible. That was it. When I got that leasef car it was also a horrible experience. It was several hours and a complete lack of transparency. I never took the car back there once in the 3yrs I had it for service. I'm so glad I won't ever give them another dime of my money. They all have a complete lack of care for the customer which is why more than one employee is terrible. I will tell everyone I know to not go to this dealership. They really don't deserve business as there are so many good dealerships who try to give a good customer experience. More

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Sal and Frank made it simple and now I am the proud owner of a new CX-9. Go to Wilkins and see these 2 gentelman. I am going to refer all my friends and family to go see them!!!!!!!!!!!!! of a new CX-9. Go to Wilkins and see these 2 gentelman. I am going to refer all my friends and family to go see them!!!!!!!!!!!!! More

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My wife and I enjoyed our experience at Wilkins Mazda. Everyone that assisted was extremely professional and courteous. We had brought our car to be serviced there before, and we were happy to find that t Everyone that assisted was extremely professional and courteous. We had brought our car to be serviced there before, and we were happy to find that the dealership side was just as helpful and easy to work with. More

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Jerry made the car buying chore a simple one. He asked what I was looking for and helped me find what I wanted. Even made paperwork a breeze. Sue was wonderful, enthusiastic and explained all the special what I was looking for and helped me find what I wanted. Even made paperwork a breeze. Sue was wonderful, enthusiastic and explained all the special features on my CX-30 before I took ownership. So helpful. More

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My rep, James Salivar, showed perfect customer service. This was very my first experience buying a car from a dealership. I couldn't be happier. This was very my first experience buying a car from a dealership. I couldn't be happier. More

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Frank was amazing at making my car buying experience possible! Fast and efficient, no haggle! I will refer anyone I can to them! Thanks guys! possible! Fast and efficient, no haggle! I will refer anyone I can to them! Thanks guys! More

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Sal and Wilkins Mazda did an OUTSTANDING job and provided excellent service! I’m not sure who the online specialist is that reached out to me about my inquiry but she guided me in the right direction. There excellent service! I’m not sure who the online specialist is that reached out to me about my inquiry but she guided me in the right direction. There was no hassle about purchasing a car on their lot. Sal ordered the car I wanted and the transaction was smooth. Thank you! More

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Working with Sal was easy. He was knowledgeable and friendly. He listened to my unique needs and found a vehicle to meet them. Highly recommend! friendly. He listened to my unique needs and found a vehicle to meet them. Highly recommend! More

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Sal and Frank were great to work with. They were very patient with me and my questions. They truly made it a great experience. Thank you. patient with me and my questions. They truly made it a great experience. Thank you. More

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Sal made it easy and fun for my boyfriend and me to buy our first car. He explained everything we needed to know about the car. Also, thanks to Mr.Wilkins and Frank for making this a great experience our first car. He explained everything we needed to know about the car. Also, thanks to Mr.Wilkins and Frank for making this a great experience More

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