James Shank | Page 3

Taylor Hyundai of Perrysburg responded

Your note about securing approval despite credit challenges and locking in a great deal on your new 2026 Elantra SEL Sport Premium reflects our sales team’s dedication to customer-focused service. Knowing that the financing support and pricing we arranged met your expectations means a lot to our team.

Taylor Hyundai of Perrysburg responded

James and our service team are delighted to hear that you felt personally supported during your Hyundai Tucson service. We appreciate you choosing us and look forward to assisting you again.

Taylor Hyundai of Perrysburg responded

We’re glad the service on your Hyundai was fast, convenient, and in a spotless environment, and that you enjoyed the complimentary car wash. James will be happy to hear your kind words. Thanks for the five-star rating, and we look forward to assisting you again.

Taylor Hyundai of Perrysburg responded

We’re delighted your Hyundai service visit was effortless and welcoming. It’s great the team treated you professionally and completed everything ahead of schedule. Thank you for your five-star review.

Taylor Hyundai of Perrysburg responded

Thanks for letting us know that James and our service team provided clear explanations and polite support for your Hyundai Palisade. We’re glad you felt well taken care of. We look forward to your next visit.

Taylor Hyundai of Perrysburg responded

Thank you for your business and this review. We're happy our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Taylor Hyundai of Perrysburg responded

Thank you for highlighting James’ fast service, clear communication, and friendly approach. We’re pleased your Hyundai Santa Fe received the efficient care you expected. Feel free to reach out whenever you need us again.

Taylor Hyundai of Perrysburg responded

It’s fantastic to know that our team, including James, keeps your Hyundai Palisade running smoothly with prompt, accurate service. We appreciate your ongoing support. We look forward to serving you again soon.

Taylor Hyundai of Perrysburg responded

Andrea, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Taylor Hyundai of Perrysburg responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.