James Sheffield | Page 19

Worked on the deal online. No issue with the trade amount or the bottom line. Great financing. Went over and above toward the whole deal. or the bottom line. Great financing. Went over and above toward the whole deal. More

by BECKYFENGARINAS Verified Customer Verified Customer

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Everyone was very helpful and informative. They let me take my time and answered all my questions. They went above and beyond to give me the best deal. take my time and answered all my questions. They went above and beyond to give me the best deal. More

by DIRU_AI Verified Customer Verified Customer

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Super great customer service very knowlegable people answer all my questions and explain every single detail so clearly that there was no doubts in my mind answer all my questions and explain every single detail so clearly that there was no doubts in my mind More

by ivetiboop Verified Customer Verified Customer

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I was trying to make my purchase a couple of months back, but the stressful environment holds me back. At Jenkins Mitsubishi everyone was friendly. I would like to thank particularly both, Jonathan Matos and but the stressful environment holds me back. At Jenkins Mitsubishi everyone was friendly. I would like to thank particularly both, Jonathan Matos and Wilson Clerck. More

by WALEEDWIN Verified Customer Verified Customer

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Great experience! Went in already knowing what car I was interested in dealing with Jonathan previously. At the location dealt with Haley and did have to deal with the usual back and forth on pricing. With interested in dealing with Jonathan previously. At the location dealt with Haley and did have to deal with the usual back and forth on pricing. With Finance James helped me get to the budget I had set and everything was done in a tamely matter. Thank you guys!!! More

by RGUIMARAES1 Verified Customer Verified Customer

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Josh and Jason were so helpful in my car buying experience. They made sure I got the car I fell in love with at a price I could afford! I would definitely recommend them to anyone looking for a car experience. They made sure I got the car I fell in love with at a price I could afford! I would definitely recommend them to anyone looking for a car! More

by NickiL Verified Customer Verified Customer

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The service and the help were great we didn't have to wait a long time to be help either great customer service thanks again wait a long time to be help either great customer service thanks again More

by MERCADO89_2006 Verified Customer Verified Customer

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Untrained staff and generally poor customer service. The sales team needs to be trained by management to respond to and accurately answer customer questions. It is insulting to have dealt with 5-6 different sales team needs to be trained by management to respond to and accurately answer customer questions. It is insulting to have dealt with 5-6 different people on one transaction because none of the information was consistent to include the internet quote! Customers should not be made to feel as though the dealer kickbacks are more important than the money the customer is spending!. Added to which we were lied to about the status of our second car key ( which we now have to drive 100 miles round too return for). This is a business not daycare. Geez. First the key was being retrieved then it was ‘damaged’ and then we were told it was lost. How do you sell a new vehicle and lose the car key and lie to the customer about it? We had to call 6 times to get a response about the missing key. Does the lemon law apply to staff? Seriously. Unprofessional. Josh was the trainee with the most helpful attitude and kind disposition. The rest? Perhaps they should look for employment in places that don’t require them to make actual decisions when people are spending $18,000+. This was our second time here since 2017 and this experience was terrible. I will be writing to Mitsubishi corporate office to file a complaint. This was simply, unacceptable. More

by TMGAJ Verified Customer Verified Customer

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I feel this is the most professional dealership that I have personally dealt with. Their sales staff is not pushy and friendly. Also their prices on new cars cannot be beat. have personally dealt with. Their sales staff is not pushy and friendly. Also their prices on new cars cannot be beat. More

by robin854 Verified Customer Verified Customer

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I had a great experience. Found the exact car I wanted at the best price with excellent customer service and attention. I highly recomend this dealership! Thumbs up! the best price with excellent customer service and attention. I highly recomend this dealership! Thumbs up! More

by NAYLA Verified Customer Verified Customer

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