James Smith | Page 5
Technician
Fred Anderson Kia of Greenville
2424 Laurens Rd
Greenville, SC 29607
I'm from Greenville, SC and graduated from East Side High School. Go Eagles! I like to play Golf and I really like to play Frisbee Golf. I also like to ride my motorcycle up and down the coast. Harley of course. Riding is a relaxation for me and I like to see the awesome sites and views. I've been a mechanic for 20 years. I'm a mechanic because I like figuring out how cars and things work. I also like to cook and grille for my friends and family. If you want some delicious steaks come see me!
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Write a Review55 Reviews of James Smith
July 09, 2019
Tire service Everyone was very friendly and helpful. There was a comfortable waiting area and they explained the work they were doing so I knew what was going on Everyone was very friendly and helpful. There was a comfortable waiting area and they explained the work they were doing so I knew what was going on More
Other Employees Tagged: Justin Thomason, Chris Metcalf, Richard Earl Manley, Tony Morris
June 24, 2019
Not too shabby I made an appointment with Kia two days ahead of time. Showed up on time for the appointment, but was told it would be over an hour before my car coul I made an appointment with Kia two days ahead of time. Showed up on time for the appointment, but was told it would be over an hour before my car could be brought back. That’s a little confusing to me since I had a set appointment, but other than that, everything was fine. The staff is always kind and generous. They shuttled me home after giving me the estimated wait time. More
June 10, 2019
Treated with respect and friendliness. Service Rep was so friendly and respectful. He explained very clearly what had been done and what was recommended without being pushy. I really liked Service Rep was so friendly and respectful. He explained very clearly what had been done and what was recommended without being pushy. I really liked working with Jimmy. More
June 07, 2019
Great Customer Service Jimmy was very helpful and proactive helping me. When he was unable to find the tire size that was currently on my vehicle he did some investigation Jimmy was very helpful and proactive helping me. When he was unable to find the tire size that was currently on my vehicle he did some investigation to find out that it was improperly fitted at the last place I purchased tires. Him taking the time and attention to do that made me feel alot more comfortable. He explained how the difference in size impacted the quality of my ride and gas mileage. He also thoroughly explained everything that I needed/didn't need and made recommendations that were thoughtful and not superfluous. I felt very valued as a customer and I will return to have my vehicle serviced at Kia of Greenville versus the pop-up stands around town. I was afraid before because of the reputation of dealerships taking advantage of customers -- but Jimmy did not make me feel like that at all. Also appreciate having transportation to and from work. More
Other Employees Tagged: The employee went by Jimmy. I think he said his name was James but wanted to make sure.
June 07, 2019
Thoughtful, informative and helpful I needed to be seen quickly by a senior tech because of having damaged the front end of my Optima by hitting a 5 gallon pail left on the road, which I I needed to be seen quickly by a senior tech because of having damaged the front end of my Optima by hitting a 5 gallon pail left on the road, which I couldn't avoid. Chris and Jimmy were both helpful in getting me a convenient appointment. Ray, a senior tech was able to do a thorough inspection, including making sure the Optima was roadworthy for an upcoming trip, and assure me that everything was working and to spec. Chris was able to explain what was done, including checking the alignment and this service was completed without charge. More
Other Employees Tagged: Chris Hall, Raymond Geller
June 03, 2019
They were prompt, clean and friendly The service rep was very clean, friendly and prompt, I would recommend the service department to all of my friends. Very satisfied with the department The service rep was very clean, friendly and prompt, I would recommend the service department to all of my friends. Very satisfied with the department More
Other Employees Tagged: Chris Metcalf
May 13, 2019
Great emoees I came in without an appointment for an oil change and they fit me in right away. Very courteous staff. Clean waiting area. Very good experience. I came in without an appointment for an oil change and they fit me in right away. Very courteous staff. Clean waiting area. Very good experience. More
May 02, 2019
Oil change Staff is so professional & courteous. It is always a pleasure to do business with them. All of them are so friendly . Outstanding group of people. Staff is so professional & courteous. It is always a pleasure to do business with them. All of them are so friendly . Outstanding group of people. More
Other Employees Tagged: Nicole Pritchard, Chris Hall, Justin Thomason, Sean Shirley, Brandon Gosnell, Chris Metcalf, Skyler King, Tony Morris
April 08, 2019
Vehicle Service Jimmy was very professional and attentive to why I brought my Kia in. Even tho I dropped it off I still got a call in no time at all that it was ready Jimmy was very professional and attentive to why I brought my Kia in. Even tho I dropped it off I still got a call in no time at all that it was ready. The only reason that I gave them a four star and not a five I just don't give fives. More
April 05, 2019
Customer service I’ve had a great and friendly experience every time I go to Kia for my car maintenance. Everyone whose assisted me always made sure if I was comfortab I’ve had a great and friendly experience every time I go to Kia for my car maintenance. Everyone whose assisted me always made sure if I was comfortable and satisfied with the service. Thank you everyone. Team Kia More
Other Employees Tagged: John Tripp, Nicole Pritchard, Chris Hall, Matthew Mullins, Chris Metcalf, Matthew Soto, Richard Earl Manley, Randy Durham, Tony Morris