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James Stassi

Overview Reviews (41) Inventory (312)

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James Stassi

Service Advisor

Midtown Kia

4747 S Yale Ave
Tulsa, OK 74135

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4.6

41 Reviews

Overview Reviews (41) Inventory (312)

Dealership Experience

1 yr, 1 mo

Specialties & Trainings

KIA SERVICE EXCELLENCE ELITE CERTIFIED , K900 CERTIFIED , MASTER & SENIOR CERTIFIED

4.6

41 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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41 Reviews of James Stassi

February 22, 2026

Dealership Rating

Employee Rating

Excellent Excellent, great ! That's enough That's enough That's enogh That's enough That is enogh That's enough That's enough That's enogh That's enough That is enogh More

by Janetsusiejones2017

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stassi

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February 19, 2026

Dealership Rating

Employee Rating

Courteous, and got on it quickly. Enjoyed working with the maintenance scheduler, James, who said I'd be notified when the parts come in. Enjoyed working with the maintenance scheduler, James, who said I'd be notified when the parts come in. More

by 1jdsmith3

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stassi

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Feb 19, 2026 -

Midtown Kia responded

Thank you for sharing your experience. We’re glad James provided prompt, courteous assistance and kept you informed about parts for your Kia. Feel free to reach out if we can help further.

February 17, 2026

Dealership Rating

Employee Rating

Great guys out there at midtown Kia got me in and out the door real quick great service door real quick great service More

by angeldelarosssa

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 17, 2026 -

Midtown Kia responded

Thanks for letting us know how our Kia service team performed. We’re happy we could get you back on the road quickly. We look forward to your next visit.

February 14, 2026

Dealership Rating

Employee Rating

Quick and simple with no problems. Always have no problems at Midtown Yale. Thank you! Always have no problems at Midtown Yale. Thank you! More

by katiegraham706

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Harold Story, Patrick Conaway, Breana Hoffman, Kory Whittford

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Feb 14, 2026 -

Midtown Kia responded

Thank you for letting us know your Kia Sportage service was quick and trouble-free. We appreciate your continued support and look forward to helping you again.

February 13, 2026

Dealership Rating

Employee Rating

They were speedy this time! Got it fixed in record time seems to have fixed it this time Got it fixed in record time seems to have fixed it this time More

by crt6655

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stassi

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Feb 13, 2026 -

Midtown Kia responded

Thank you for the five-star rating. We’re glad that James and our service team had your Kia Soul back on the road so quickly. We appreciate you sharing your experience and look forward to helping you again.

February 13, 2026

Dealership Rating

Employee Rating

Everything was great no problems. We always have great service, we appreciate them always keeping our car clean. Very friendly. We always have great service, we appreciate them always keeping our car clean. Very friendly. More

by Skeith2348

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stassi

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Feb 13, 2026 -

Midtown Kia responded

It’s wonderful to hear your Kia Telluride service went smoothly. James and our team are glad you found the experience friendly and appreciated having your vehicle cleaned. We look forward to caring for your Telluride again soon!

February 13, 2026

Dealership Rating

Employee Rating

I love getting my vehicle serviced at Midtown Kia. They are always fast, friendly and efficient. They are always fast, friendly and efficient. More

by shelsand42new

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 14, 2026 -

Midtown Kia responded

Thank you for the 5-star rating. We’re glad our service team was fast, friendly, and efficient with your Kia and look forward to your next visit.

February 10, 2026

Dealership Rating

Employee Rating

Picked up car for the second time. Still had oil leaking. Left 2 messages. No response. Still had oil leaking. Left 2 messages. No response. More

by littleonekim1

Verified Customer

Service Communication

Recommend Dealer

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Feb 14, 2026 -

Midtown Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing this to our attention. If you're willing to provide more details, please send us a message with your contact information so we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to get in touch with you and address your concerns.

February 08, 2026

Dealership Rating

Employee Rating

This was my second encounter with Patrick Conaway. He was just as pleasant this time as last visit. It was very nice to be remembered. I have no complaints regarding your service department. In th He was just as pleasant this time as last visit. It was very nice to be remembered. I have no complaints regarding your service department. In the years I have had my care serviced the personnel in your service department are great. More

by BRENDAKEEN2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Patrick Conaway

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Feb 08, 2026 -

Midtown Kia responded

Thank you for returning for your Kia service. Patrick was happy to see you again and our service department appreciates your loyalty. We look forward to welcoming you back soon.

February 05, 2026

Dealership Rating

Employee Rating

Fantastic! He explained what was being done and how much it would cost. Fantastic! He explained what was being done and how much it would cost. I loved the vide He explained what was being done and how much it would cost. Fantastic! He explained what was being done and how much it would cost. I loved the video they sent of my car being checked on, it was like a Doctors visit! More

by gracievivion

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stassi

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Feb 06, 2026 -

Midtown Kia responded

It’s wonderful to hear that James clearly explained each step and estimated cost during your Kia service. We’re pleased the video updates felt as reassuring as a medical checkup and helped you stay informed throughout.

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