James Stassi
James Stassi at Midtown Kia

James Stassi | Page 19

Service Advisor

Midtown Kia

4747 S Yale Ave
Tulsa, OK 74135

Contact Me
4.7
209 Reviews

Dealership Experience

1 yr, 9 mos

Specialties & Trainings

KIA SERVICE EXCELLENCE ELITE CERTIFIED , K900 CERTIFIED , MASTER & SENIOR CERTIFIED

4.7

209 Reviews

Write a Review

209 Reviews of James Stassi

January 29, 2026

Dealership Rating
Employee Rating

Thorough and quick courteous service I was greeted promptly, offered a ride and was called with detailed information of the work done. Very kind people. More

by McAbee2022
Recommend Dealer
Yes

Other Employees Tagged: James Stassi

Jan 30, 2026

Midtown Kia responded

Thanks for sharing about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

January 27, 2026

Dealership Rating
Employee Rating

Great job letting me get an oil change even though I did not have an appointment. He was very helpful in scheduling my next appointment for maintenance and diagnostics. More

by sfernau23
Recommend Dealer
Yes

Other Employees Tagged: James Stassi

Jan 27, 2026

Midtown Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Midtown Kia.

January 27, 2026

Dealership Rating
Employee Rating

Great Great customer service, very informative on what was being done To my vehicle that day More

by TONYASWAN12345
Recommend Dealer
Yes

Other Employees Tagged: James Stassi

Jan 27, 2026

Midtown Kia responded

Thanks for sharing about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

January 24, 2026

Dealership Rating
Employee Rating

When making an appointment for a recall the materials to fix the problem need to be there. This is the second time I have made an appointment and the parts haven’t been ordered to fix the problem. The p More

by mbnieder19
Recommend Dealer
No

Other Employees Tagged: Breana Hoffman

Jan 28, 2026

Midtown Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 22, 2026

Dealership Rating
Employee Rating

Promptly called an Uber. Discussed putting off the brake job for a month. Easy checkout and on my way. I have all my maintenance done at Midtown. Believe it will payoff in th More

by JRHV46
Recommend Dealer
Yes

Other Employees Tagged: James Stassi

Jan 23, 2026

Midtown Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 22, 2026

Dealership Rating
Employee Rating

I have disputed the chargers you put on my credit card because my car is not fixed. We've done $3500 worth of work. I brought it in for a front end alignment it's still not aligned and now it makes noises More

by Newyorkpattie
Recommend Dealer
No

Other Employees Tagged: James Stassi

Jan 25, 2026

Midtown Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 22, 2026

Dealership Rating
Employee Rating

Easy and smooth experience. James was friendly and guided me through everything I needed to know. More

by MARQ.MENDIOLA
Recommend Dealer
Yes

Other Employees Tagged: James Stassi

Jan 22, 2026

Midtown Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 20, 2026

Dealership Rating
Employee Rating

5 Fine service quick thorough explained the service check and recall great job Go james More

by carolcarter1149
Recommend Dealer
Yes

Other Employees Tagged: James Stassi

Jan 20, 2026

Midtown Kia responded

Thanks for sharing about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

January 20, 2026

Dealership Rating
Employee Rating

Terribly rude customer service I couldn't get any updates and he wouldn't listen to the actual problem I was having just trying to do a bunch of unnecessary work. And didn't complete another issue I'm having More

by kcswanson16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Harold Story, Patrick Conaway, Kory Whittford , Breana Hoffman

Jan 24, 2026

Midtown Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 19, 2026

Dealership Rating
Employee Rating

Everything went fine, and my car was serviced in a very timely manner. I will return! More

by oksportfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2026

Midtown Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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