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Dealership Experience
1 yr
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KIA SERVICE EXCELLENCE ELITE CERTIFIED , K900 CERTIFIED , MASTER & SENIOR CERTIFIED
30 Reviews
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30 Reviews of James Stassi
January 27, 2026
Great job letting me get an oil change even though I did not have an appointment. He was very helpful in scheduling my next appointment for maintenance and diagnostics. not have an appointment. He was very helpful in scheduling my next appointment for maintenance and diagnostics. More
by sfernau23
Verified CustomerOther Employees Tagged: James Stassi
January 24, 2026
When making an appointment for a recall the materials to fix the problem need to be there. This is the second time I have made an appointment and the parts haven’t been ordered to fix the problem. The p fix the problem need to be there. This is the second time I have made an appointment and the parts haven’t been ordered to fix the problem. The person you make the appointment with should check right then to see what needs to be ordered. So you don’t arrive at your appointment and have to then come back again. More
by mbnieder19
Other Employees Tagged: Breana Hoffman
January 22, 2026
I have disputed the chargers you put on my credit card because my car is not fixed. We've done $3500 worth of work. I brought it in for a front end alignment it's still not aligned and now it makes noises because my car is not fixed. We've done $3500 worth of work. I brought it in for a front end alignment it's still not aligned and now it makes noises that it never made before you've had my car three times. More
by Newyorkpattie
Other Employees Tagged: James Stassi
January 22, 2026
Promptly called an Uber. Discussed putting off the brake job for a month. Easy checkout and on my way. I have all my maintenance done at Midtown. Believe it will payoff in th Discussed putting off the brake job for a month. Easy checkout and on my way. I have all my maintenance done at Midtown. Believe it will payoff in the long run. More
by JRHV46
Other Employees Tagged: James Stassi
January 20, 2026
Terribly rude customer service I couldn't get any updates and he wouldn't listen to the actual problem I was having just trying to do a bunch of unnecessary work. And didn't complete another issue I'm having and he wouldn't listen to the actual problem I was having just trying to do a bunch of unnecessary work. And didn't complete another issue I'm having with the fuel filler neck. Just unreasonable and rude. Zero help. Had to argue about the starter needing to be replaced. Just rediculous and not satisfied More
by kcswanson16
Other Employees Tagged: Harold Story, Patrick Conaway, Breana Hoffman, Kory Whittford
January 18, 2026
The details on my invoice included an item that had just been repaired previously, when I asked about it I was told that perhaps it wasn't fixed properly. That was included in my quote. Once I picked up my been repaired previously, when I asked about it I was told that perhaps it wasn't fixed properly. That was included in my quote. Once I picked up my car, the total was more than what was on the original invoice. I was told by a man that the difference was probably taxes or something. I was under the understanding that the amount on the invoice would be what I would pay. I asked if there was anything re the repairs they had done that they could show me or have someone explain to me and I was told, by the same man, well, no, not really. You'll just have to let us know if there's a problem. I was treated rather rudely when I picked up my vehicle and I didn't appreciate it. More
by littleonekim1
Other Employees Tagged: James Stassi
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