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James Stassi

Overview Reviews (182) Inventory (389)

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James Stassi

James Stassi | Page 3

Service Advisor

Midtown Kia

4747 S Yale Ave
Tulsa, OK 74135

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4.8

182 Reviews

Overview Reviews (182) Inventory (389)

Dealership Experience

1 yr, 7 mos

Specialties & Trainings

KIA SERVICE EXCELLENCE ELITE CERTIFIED , K900 CERTIFIED , MASTER & SENIOR CERTIFIED

4.8

182 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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182 Reviews of James Stassi

August 04, 2026

Dealership Rating

Employee Rating

Midtown’s customer service is amazing! I purchase my Kia in January and this was my first service appointment. So glad we made the switch to Kia and we chose Midtown! I purchase my Kia in January and this was my first service appointment. So glad we made the switch to Kia and we chose Midtown! More

by brelandse

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Melissa Herzog, Harold Story, Patrick Conaway, Kory Whittford

Aug 04, 2026 -

Midtown Kia responded

Thank you for sharing your experience with Midtown Kia. We're glad to hear our customer service met your expectations during your first service appointment. We appreciate your choice and look forward to serving you again.

July 29, 2026

Dealership Rating

Employee Rating

I appreciate the thorough explanations and the help prioritizing the most important services! Very helpful prioritizing the most important services! Very helpful More

by McAbee2022

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stassi

Jul 29, 2026 -

Midtown Kia responded

Thank you for recognizing our team's effort to provide clear explanations and prioritize your service needs. We appreciate your feedback at Midtown Kia.

July 29, 2026

Dealership Rating

Employee Rating

They are very attentive and responsive. I love that my car comes back newly washed when I pick it up! I love that my car comes back newly washed when I pick it up! More

by KATYHYLANDER

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stassi

Jul 29, 2026 -

Midtown Kia responded

Thank you for your feedback. We appreciate you choosing Midtown Kia and are glad our team met your expectations.

July 28, 2026

Dealership Rating

Employee Rating

They are absolutely amazing. The team is always friendly and service is fast and efficient. The team is always friendly and service is fast and efficient. More

by QUIARRAWHITE77

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jul 28, 2026 -

Midtown Kia responded

Thank you for your positive feedback. We appreciate your recognition of our team's friendliness and efficiency at Midtown Kia.

July 28, 2026

Dealership Rating

Employee Rating

Easy to book and communicate well during the whole process Always a great experience coming in process Always a great experience coming in More

by kuda0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stassi

Jul 28, 2026 -

Midtown Kia responded

Thank you for sharing your experience. We appreciate your kind words about our booking and communication. Midtown Kia values your continued trust.

July 28, 2026

Dealership Rating

Employee Rating

I was given prompt attention when arriving at my appointment time. I was advised of the timeframe and what was being done. Very friendly service and I will return for my future servicing. appointment time. I was advised of the timeframe and what was being done. Very friendly service and I will return for my future servicing. More

by OHMYLIFEROCKS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Harold Story, Patrick Conaway, Kory Whittford

Jul 28, 2026 -

Midtown Kia responded

Thank you for your feedback. We appreciate your recognition of our prompt and friendly service at Midtown Kia. We look forward to assisting you with future servicing needs.

July 28, 2026

Dealership Rating

Employee Rating

As usual, the service was quick and professional. James was up front and concise about everything. Thank you, Midtown. James was up front and concise about everything. Thank you, Midtown. More

by ANDREW.PARKER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 28, 2026 -

Midtown Kia responded

Thank you for your feedback. We appreciate your recognition of our quick and professional service at Midtown Kia.

July 27, 2026

Dealership Rating

Employee Rating

They noticed an issue with the oil pan, sent me a diagnostic video explaining the issue, and were able to get my car in and fixed in the same day diagnostic video explaining the issue, and were able to get my car in and fixed in the same day More

by CGF1011

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stassi

Jul 27, 2026 -

Midtown Kia responded

Thank you for sharing your experience with our diagnostic process and same-day service. We appreciate your feedback about Midtown Kia.

July 24, 2026

Dealership Rating

Employee Rating

James was good at communicating with me. The car still seems a little off though. The car still seems a little off though. More

by Beneben83

Verified Customer

Recommend Dealer

Other Employees Tagged: James Stassi

Jul 25, 2026 -

Midtown Kia responded

Hello, We are glad to read about the good communication you received. However, we would appreciate the chance to speak with you about your vehicle. Please give us a call so we may discuss this in greater detail. Thank you, Midtown Kia (918) 622-3160

July 24, 2026

Dealership Rating

Employee Rating

Super helpful and on it! I had a limited amount of time and they made sure to get me taken care of fast! And did an amazing job and everyone was friendly! I had a limited amount of time and they made sure to get me taken care of fast! And did an amazing job and everyone was friendly! More

by jbspower

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Derek Pressler , Oshay (salesman)

Jul 24, 2026 -

Midtown Kia responded

Thank you for your feedback. We appreciate you recognizing our team's effort to assist you quickly and professionally at Midtown Kia.

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