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James Stassi
96 Reviews
Dealership Experience
1 yr, 4 mos
Specialties & Trainings
KIA SERVICE EXCELLENCE ELITE CERTIFIED , K900 CERTIFIED , MASTER & SENIOR CERTIFIED
96 Reviews
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96 Reviews of James Stassi
January 13, 2026
100% ripoff Would appreciate a refund. Since I felt nothing was done. I paid $195 to be told engine light was bad battery.Was told 30 month battery with install would be close to $400 My b Since I felt nothing was done. I paid $195 to be told engine light was bad battery.Was told 30 month battery with install would be close to $400 My battery still had replacement warranty with free install and a 5 year vs 30 month battery. So chose to get battery replaced elsewhere Engine light came back on so I called you guys and was told that since I didnt buy your battery, I would have to pay another $195 diagnostic. Since leaving your shop and not buying your battery ended the first diagnostic. I never recived and findings on the code reading for my engine light.They said they checked my battery and started, yet I can't really believe that. I dont think nothing was done after noticing the battery. I asked to speak to a manager and was informed one would be calling me back. That was nearly a week ago now.I would please like a refund for this terrible service. More
by matrishaw
Verified Customer
January 13, 2026
I was never told the price of the service prior to it being done. I assumed it would be around the same as the KIA dealership back home. However it was a lot more!!! I feel like this should have been dis being done. I assumed it would be around the same as the KIA dealership back home. However it was a lot more!!! I feel like this should have been discussed with me BEFORE hand!! I was not expecting to pay 130 dollars for an oil change!!! More
by juliesinger908
Other Employees Tagged: James Stassi
January 12, 2026
It was good It was I really liked the video of the service I was good I really liked the videos of the service that was done. Also the call after service I was good I really liked the videos of the service that was done. Also the call after More
by samiam7332
Other Employees Tagged: James Stassi
January 11, 2026
Efficient, quick, and friendly Immediately after my arrival by appointment, James cordially greeted me and took charge of my car. He promptly let me know what needed to be to be done, and had the part arrival by appointment, James cordially greeted me and took charge of my car. He promptly let me know what needed to be to be done, and had the part and installation ready to go. More
by jlindholmiii
Other Employees Tagged: James Stassi
January 08, 2026
Mid Town Kia has excellent customer service, and the buying process was not as negative as other car dealerships I went to when I was looking for a new car. The maintenance dept is also great and the ex buying process was not as negative as other car dealerships I went to when I was looking for a new car. The maintenance dept is also great and the experience was low stress no hassle. More
by rleehue
Other Employees Tagged: David Servais, Sam Creveling, Harold Story, Patrick Conaway, Breana Hoffman, Kory Whittford
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