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James Thomas
James Thomas at Fort Wayne Toyota

James Thomas

Product Specialist

Fort Wayne Toyota

5900 Illinois Rd.
Fort Wayne, IN 46804

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7 Reviews
not yet
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7 Reviews

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7 Reviews of James Thomas

March 01, 2023

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It took more than twice the time to get everything done. Also I don’t understand why I have to pay so much if i’m making payments every month it seems outrageous More

by MADDYWOODS2002
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Recommend Dealer
No

Other Employees Tagged: Jason Bennett

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Mar 05, 2023

Fort Wayne Toyota responded

If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 24, 2023

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Everyone Seems to be smiling, They seem to be goal oriented Focus and on task. More

by JAMESSPRATLEY078
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Recommend Dealer
Yes

Other Employees Tagged: Chris Rinker, Austin Bradford, Irfan Hussain, Cherie Crooks

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Feb 26, 2023

Fort Wayne Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, James, and it's great to hear about your excellent experience here at Fort Wayne Toyota.

February 01, 2023

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They were great to work with. Quick and prompt, we were in and out in less than two hours. Wonderful customer service! More

by EPOSTON721
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Bradshaw

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Feb 02, 2023

Fort Wayne Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 05, 2023

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James Thomas was very helpful by helping me to choose the right car that fits my needs More

by AUTUMN271
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Recommend Dealer
Yes
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Jan 06, 2023

Fort Wayne Toyota responded

Thanks for sharing your thoughts about your experience with Fort Wayne Toyota. We appreciate your business and hope to see you again soon!

December 03, 2022

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Wonderful that they really tried to work for the customer which is rare to see in the car business. More

by ALENAMARIECHAPMAN
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Rinker

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Dec 04, 2022

Fort Wayne Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well. We truly appreciate your feedback!

November 29, 2022

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My experience from the beginning contact throughout that purchase process was smooth, informative, and supportive. I would highly recommend this dealership for a Toyota purchase More

by COLLKM01
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Bradshaw

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Nov 30, 2022

Fort Wayne Toyota responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fort Wayne Toyota!

November 10, 2022

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Well. It was the luck of the draw. Bought her over the phone from pictures. Started her up. Left then I smelled antifreeze, sure enough heater core xxxx. P More

by JIMMYPRINTMAN
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rigoberto Rodriguez

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Nov 11, 2022

Fort Wayne Toyota responded

We're sorry to hear about your experience, Jimmy, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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