James Thomas | Page 12

While they were cordial enough, I would never have agreed to the add-on appearance protection plan if I'd known how much it would cost. $1,950 is insane. By the time I found out and objected, they told me it to the add-on appearance protection plan if I'd known how much it would cost. $1,950 is insane. By the time I found out and objected, they told me it was too late because they'd already begun spraying my car with it. It completely ruined the car buying experience for me and I am very upset. I can't enjoy my new car because this tainted the whole thing. I should have asked, of course, but they started before I had signed paperwork and then told me it was too late when I saw the charge. Shady, underhanded and financially very difficult for me to bear. More

by ALICIA.KRAFT Verified Customer Verified Customer

Report | Print

Very outgoing people person love doing business with her truly appreciate how work very pleasant truly appreciate how work very pleasant More

Report | Print

Had a great experience the staff was amazing. And I would definitely recommend friends and family. And I would definitely recommend friends and family. More

by seanjustine23 Verified Customer Verified Customer

Report | Print

Moises and Eddy customer service was excellent. They were very knowledgeable when it came to vehicle. They were very knowledgeable when it came to vehicle. More

Report | Print

Moises is a no fuss salesman. We had been to numerous dealerships before we walked into this one. I told Moises what I was looking for and he didn’t play around. We appreciated hi We had been to numerous dealerships before we walked into this one. I told Moises what I was looking for and he didn’t play around. We appreciated his demeanor, professionalism, and all the time and patience he took with our family. He made sure we were well taken care of and knew all of our options. Moises went above and beyond to take care of us-even on his day off! I would recommend you visit him if you are in the market! More

Report | Print

Thank you Lameshia for helping me get into my 2020 Nissan Sentra, great customer service and great energy!!!! Sentra, great customer service and great energy!!!! More

Report | Print

Wow, I am so thankful and happy Moises and Firas. I really appreciate them doing an excellent job with helping me and understanding what I car I wanted! This has been the best day for me. I highly re I really appreciate them doing an excellent job with helping me and understanding what I car I wanted! This has been the best day for me. I highly recommend coming here! Thank you guys so much!!!!! Professional, knowledgeable, honest. 10/10 More

Report | Print

Moises was great! Worked with us with everything and was very committed to giving us the best car buying experience!!! Worked with us with everything and was very committed to giving us the best car buying experience!!! More

Report | Print

Best, Easiest and quickest experience with Andy getting my new car. This is my 2nd Atlas with highlands Volkswagen and with Andy and both times great price and experience. Thank you my new car. This is my 2nd Atlas with highlands Volkswagen and with Andy and both times great price and experience. Thank you More

Report | Print

I had an amazing experience working with Moisses, Lameshia and Anthony at City Volkswagen in Highland. They were incredibly patient and walked me through all the features of my new vehicle, answering Lameshia and Anthony at City Volkswagen in Highland. They were incredibly patient and walked me through all the features of my new vehicle, answering every single financial and vehicle question I had without rushing me. Moisses and Lameshia went above and beyond by helping me move my belongings from my old car to my new one in -4 degree weather, which shows their dedication to excellent customer service. Lameshia drive my vehicle to my home because I was in another vehicle and couldn’t drive the vehicle at the time. I truly appreciate their professionalism and kindness throughout the entire process. Thank you, Moisses, Lameisha and Anthony for making this car-buying experience such a positive one! More

Report | Print