James Vrindten | Page 2

Very easy to work with. I'll definitely be sending my friends and family their way. I'll definitely be sending my friends and family their way. More

Report | Print

James and the Mazda Wayne dealership were kind, professional, and very efficient. Happy to recommend my family and friends to visit and purchase a car from there! professional, and very efficient. Happy to recommend my family and friends to visit and purchase a car from there! More

Report | Print

What a wonderful experience! We came into Wayne Mazda considering other options, but James and Steve won us over. We enjoyed our test drive and were able to negotiate a fair cont We came into Wayne Mazda considering other options, but James and Steve won us over. We enjoyed our test drive and were able to negotiate a fair contract that left us very happy. We were treated with the utmost respect and consideration throughout the entire process, and could tell that James, Steve, and Mark are truly passionate about the product they sell. By the end, not only were we convinced that the CX-5 is a great car, but we also genuinely wanted to support the great people at this specific dealership. The process was smooth and efficient, and before we left, James patiently oriented us to the features of our new ride so we could get the most out of it. The customer service here is phenomenal! More

Report | Print

James was very helpful in finding us the car that we wanted. I really appreciate the extra effort wanted. I really appreciate the extra effort More

Report | Print

Very helpful and went out of his way to get us the deal that we wanted. that we wanted. More

Report | Print

James was amazing to work with! Super helpful going over the process and was a big help! Super helpful going over the process and was a big help! More

Report | Print

My experience was easy and I received an adequate level of service from everyone I worked with. of service from everyone I worked with. More

Report | Print

Everyone at the dealership was very friendly and professional. I had a great experience purchasing a cx-50 and would highly recommend Wayne Mazda. professional. I had a great experience purchasing a cx-50 and would highly recommend Wayne Mazda. More

Report | Print

Wayne Mazda was great. James provided excellent customer service. He was knowledgeable and very friendly and answered all my questions. James provided excellent customer service. He was knowledgeable and very friendly and answered all my questions. More

Report | Print

James provided excellent customer service. He was friendly and personable. He was patient with me and answered all of my questions. I initially went to Ramsey Mazda and Performance Mazda but d He was friendly and personable. He was patient with me and answered all of my questions. I initially went to Ramsey Mazda and Performance Mazda but decided to close my deal with James. I rate him 10/10!!!!! My father and I spoke to the Finance Manager, Michael Cesena. Michael had all the information displayed on his touchscreen table. There was a glare on his screen (his desk was right in front of a glass window and we did let him know that it was hard to see the screen). My father did not realize the package Michael was showing us was based on 63 months. My father assumed we were talking about 60 months since this is what we agreed to with the Salesman. My father asked Michael to clarify the loan terms. Michael responded with an attitude and said “I just explained it to you, you agreed to 63 months.” We let Michael know we wish to decline all of the coverages and he proceeded to tell us “you just wasted my time. I explained it to you multiple times.” He was VERY disrespectful and rude. He could’ve simply said “I’m sorry if there was a misunderstanding.” 0/10. My father was very interested in purchasing a new car as well (Mazda cx-30) and trade in his vehicle once I was done with my deal/paperwork. He did asked James and another salesman about a car that was displayed in the showroom. However, he decided not to due to Michael’s lack of professionalism. More

Report | Print