James Yu

My sales person was Mr. James Yu, and he was AWESOME! Very friendly and knowledgeable and passionate about his business James Yu, and he was AWESOME! Very friendly and knowledgeable and passionate about his business More

by tieuelcynthia Verified Customer Verified Customer

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Dealerships like this are why car salesmen have a bad reputation. I strongly discourage anyone from going there. My experience was that the salesmen were pushy and dishonest. At one point while I was sit reputation. I strongly discourage anyone from going there. My experience was that the salesmen were pushy and dishonest. At one point while I was sitting with the salesmen, the supervisor comes out and barks at him, "Are you here to sell cars or what?" It was very off-putting and made me uncomfortable throughout the whole process. I was quoted one price on the car and invoiced for another. No salesman ever showed me a full bill of sale, even though I directly and specifically asked for a summary of all relevant figures. Instead I was told I could look at them later, then finance basically rushed me through it. They also didn't respond to my request to negotiate the price on my trade in, even though I asked multiple times. If they didn't want to negotiate the price, that's fine, but they should have been explicit on that. Instead they started talking about down and monthly payments and pressuring me on what I could pay rather than being transparent on the rationale behind the pricing. I blame myself for letting myself get taken like this. But that doesn't change the fact that these guys are shady as xxxx. Go to Oakland or El Cerrito instead. More

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Price was falsely advertised, negotiations felt hostile, staff was verbally abusive to other staff and left feeling very unsatisfied and regretful. staff was verbally abusive to other staff and left feeling very unsatisfied and regretful. More

by evilincarnate Verified Customer Verified Customer

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My visit here was great. Whole team was very helpful and made our visit seamless Whole team was very helpful and made our visit seamless More

by brandondadams10 Verified Customer Verified Customer

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Predatory sales tactics. At the end of the day it’s on me to say no. But from the beginning, they were never forthcoming with all the charges they landed on including in the At the end of the day it’s on me to say no. But from the beginning, they were never forthcoming with all the charges they landed on including in the final bill including mark ups and gap insurance. I asked specifically for them to take off all markups and they still included it in the final bill. They had me initial a quote which they took as a final agreement which u was not aware of. When I asked to see the final quote, they took me to their finance room as if we had come to a final agrrement and had me start signing things before even showing me the final quote. When I said I wasn’t comfortable signing the contract, they guilt tripped me into signing it saying they had already reached out to the DMV. They also had some second person sit there the whole time jsut to make me feel pressured and uncomfortable. I will not be return to this dealership to do any business. Tjey have not been truthful with me and have not made me feel comfortable or happy with my purchase at all, ad long as long as they can squeeze out a few bucks out of me. More

by stanleykong1996 Verified Customer Verified Customer

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I appreciate the team effort in making this happen for me. Thank you for your service and dedication to our communities in helping us reach our dreams me. Thank you for your service and dedication to our communities in helping us reach our dreams More

by YESLORDJESUS.JACKSON Verified Customer Verified Customer

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Thanks it fixed my air conditioner this time. Truly appreciated and will use the service again! Truly appreciated and will use the service again! More

by Peter Verified Customer Verified Customer

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Reasonable price. Sale service quality exceeds expectation. Will buy next car from James for sure. Sale service quality exceeds expectation. Will buy next car from James for sure. More

by ARMAGEDDONNER Verified Customer Verified Customer

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Paulo, James and the San Francisco Honda team were incredibly helpful. I called about a vehicle, came in for a test drive and drove it home the same day. incredibly helpful. I called about a vehicle, came in for a test drive and drove it home the same day. More

by Jose J Verified Customer Verified Customer

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I’m very pleased with each and every service I’ve received from San Francisco Honda and very thankful for the advice for future recommendations for the upkeep with my vehicle. Thank you for your serv received from San Francisco Honda and very thankful for the advice for future recommendations for the upkeep with my vehicle. Thank you for your services More

by PARSONS.ROSE Verified Customer Verified Customer

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