James Yu
James Yu at San Francisco Honda

James Yu

Sales Consultant

San Francisco Honda

1595 Van Ness Ave
San Francisco, CA 94109

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4.4
12 Reviews
4.4

12 Reviews

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12 Reviews of James Yu

September 01, 2026

Dealership Rating
Employee Rating

Price was falsely advertised, negotiations felt hostile, staff was verbally abusive to other staff and left feeling very unsatisfied and regretful. More

by evilincarnate
Sales Price Transparency
Purchase Time
Recommend Dealer
No

August 20, 2026

Dealership Rating
Employee Rating

My visit here was great. Whole team was very helpful and made our visit seamless More

by brandondadams10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2026

San Francisco Honda responded

We’re glad your service visit for your Acura ILX felt seamless and that our team could be so helpful. Knowing your positive feedback means a lot to our service team. Peter Nguyen General Manager peter.nguyen@sfhonda.com

August 13, 2026

Dealership Rating
Employee Rating

Predatory sales tactics. At the end of the day it’s on me to say no. But from the beginning, they were never forthcoming with all the charges they landed on including in the More

by stanleykong1996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Christian

Aug 17, 2026

San Francisco Honda responded

"Thank you for sharing your experience. We sincerely apologize for the frustration and disappointment you encountered during your purchase process. We understand your concerns regarding communication, transparency, and feeling pressured, and we're truly sorry that we did not earn your confidence. Your feedback is important to us and has been shared with our management team for review." Peter Nguyen General Manager peter.nguyen@sfhonda.com

July 31, 2026

Dealership Rating
Employee Rating

I appreciate the team effort in making this happen for me. Thank you for your service and dedication to our communities in helping us reach our dreams More

by YESLORDJESUS.JACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2026

San Francisco Honda responded

Seeing our team’s collaboration make your Honda HR-V service successful is truly rewarding. We’re proud to support our community by helping you achieve your goals. Thank you for sharing your experience. Van Tieu General Manager van.tieu@sfhonda.com

July 24, 2026

Dealership Rating
Employee Rating

Thanks it fixed my air conditioner this time. Truly appreciated and will use the service again! More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2026

San Francisco Honda responded

We’re glad to hear the air conditioner on your Honda Civic is working perfectly now. Thank you for trusting us with your service, and we look forward to helping you again. Van Tieu General Manager van.tieu@sfhonda.com

June 24, 2026

Dealership Rating
Employee Rating

Reasonable price. Sale service quality exceeds expectation. Will buy next car from James for sure. More

by ARMAGEDDONNER
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 24, 2026

San Francisco Honda responded

It’s great to hear the pricing felt fair and that our sales team delivered beyond your expectations. We’ll make sure James knows how much his assistance meant to you. We look forward to helping you when it’s time for your next vehicle. Van Tieu General Manager van.tieu@sfhonda.com

June 13, 2026

Dealership Rating
Employee Rating

Paulo, James and the San Francisco Honda team were incredibly helpful. I called about a vehicle, came in for a test drive and drove it home the same day. More

by Jose J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paulo Acosta

Jun 13, 2026

San Francisco Honda responded

It’s fantastic that Paulo and James guided you from inquiry to driving your Honda home all in one day. We’re delighted you’re enjoying your new car and are here for any future needs. Van Tieu General Manager van.tieu@sfhonda.com

June 09, 2026

Dealership Rating
Employee Rating

I’m very pleased with each and every service I’ve received from San Francisco Honda and very thankful for the advice for future recommendations for the upkeep with my vehicle. Thank you for your serv More

by PARSONS.ROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2026

San Francisco Honda responded

It’s wonderful to hear you’re pleased with every service visit and that James could share recommendations to help keep your Fit running smoothly. We appreciate you trusting Honda with your maintenance needs and look forward to supporting you again. Van Tieu General Manager van.tieu@sfhonda.com

May 22, 2026

Dealership Rating
Employee Rating

Good customer service. They make us feel very welcomed and valued. They got us a car when we needed it with free oil changes. Then they helped us work our way up to a beaut More

by lita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Perez

May 23, 2026

San Francisco Honda responded

We appreciate your feedback. We’re delighted we could welcome you, provide oil changes, and help you move into a newer Acura with complimentary services. Your gratitude means a lot and we look forward to serving you again. Van Tieu General Manager van.tieu@sfhonda.com

May 19, 2026

Dealership Rating
Employee Rating

Fantastic service and a seamless buying experience. The SF Honda team was helpful and professional! More

by AHMAD KRAYEM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Ciborowski

May 20, 2026

San Francisco Honda responded

It’s wonderful to hear our team provided a seamless and professional experience as you drove off in your new Honda Accord Hybrid. We appreciate your recognition of our service and streamlined process. Thank you for the 5-star rating! Van Tieu General Manager van.tieu@sfhonda.com

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