Michelle Lam
Michelle Lam at San Francisco Honda

Michelle Lam

BDC Associate

San Francisco Honda

1595 Van Ness Ave
San Francisco, CA 94109

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4.6
11 Reviews
4.6

11 Reviews

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11 Reviews of Michelle Lam

September 30, 2026

Dealership Rating
Employee Rating

My sales person was Mr. James Yu, and he was AWESOME! Very friendly and knowledgeable and passionate about his business More

by tieuelcynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2026

San Francisco Honda responded

Hearing that James brought enthusiasm and expertise to your Honda Accord service is truly rewarding. Your five-star rating and kind feedback mean a lot to our service team. Peter Nguyen peter.nguyen@sfhonda.com

September 01, 2026

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Price was falsely advertised, negotiations felt hostile, staff was verbally abusive to other staff and left feeling very unsatisfied and regretful. More

by evilincarnate
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Sep 20, 2026

San Francisco Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Peter Nguyen peter.nguyen@sfhonda.com

August 20, 2026

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My visit here was great. Whole team was very helpful and made our visit seamless More

by brandondadams10
Service Price Transparency
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Recommend Dealer
Yes
Aug 20, 2026

San Francisco Honda responded

We’re glad your service visit for your Acura ILX felt seamless and that our team could be so helpful. Knowing your positive feedback means a lot to our service team. Peter Nguyen General Manager peter.nguyen@sfhonda.com

August 17, 2026

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SFH ALWAYS OFFER ME A VIP TREATMENT IN EVERY SINGLE AND SIMPLE REQUEST. Thanks for everything guys More

by orlandoguerreros78
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Van Tieu , Trinity

Aug 17, 2026

San Francisco Honda responded

Our service team is pleased we could deliver VIP treatment with every service request on your Honda CR-V Hybrid. Your kind words and five-star rating mean a great deal to us. Peter Nguyen General Manager peter.nguyen@sfhonda.com

August 01, 2026

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I had another great experience with the Honda SF team. They are always helpful, professional, and make the entire process smooth and stress-free. A special thank you to Gian for always going above and More

by annegellymae_canlas
Sales Price Transparency
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Recommend Dealer
Yes
Aug 01, 2026

San Francisco Honda responded

We’re glad our team could provide another stress-free and professional experience. Congratulations on your new Honda Prologue and thank you for recommending us. We look forward to assisting you again in the future. Van Tieu General Manager van.tieu@sfhonda.com

July 31, 2026

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I appreciate the team effort in making this happen for me. Thank you for your service and dedication to our communities in helping us reach our dreams More

by YESLORDJESUS.JACKSON
Service Price Transparency
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Recommend Dealer
Yes
Jul 31, 2026

San Francisco Honda responded

Seeing our team’s collaboration make your Honda HR-V service successful is truly rewarding. We’re proud to support our community by helping you achieve your goals. Thank you for sharing your experience. Van Tieu General Manager van.tieu@sfhonda.com

July 24, 2026

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Thanks it fixed my air conditioner this time. Truly appreciated and will use the service again! More

by Peter
Service Price Transparency
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Recommend Dealer
Yes
Jul 24, 2026

San Francisco Honda responded

We’re glad to hear the air conditioner on your Honda Civic is working perfectly now. Thank you for trusting us with your service, and we look forward to helping you again. Van Tieu General Manager van.tieu@sfhonda.com

July 10, 2026

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Best service, pre-sale and post-sale, Giancarlo and Michelle are the best agents in the dealership. They find ways to satisfy and meet the customers' demands. More

by ruffy.beninsig
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Giancarlo Cruz

Jul 10, 2026

San Francisco Honda responded

Thank you for sharing your experience. Michelle is delighted to have supported you with your Honda Odyssey purchase and beyond. Let us know anytime if we can help again. Van Tieu General Manager van.tieu@sfhonda.com

July 04, 2026

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Excelente servicio y muy amables . . 5 estrellas de calidad espero mi vehículo q compre me dure años 👍👍👍👍 More

by Alvarofrontier
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Medina lisbeth

Jul 04, 2026

San Francisco Honda responded

We appreciate you recognizing our friendly service and quality. Thank you for choosing the used Honda Ridgeline and for your five-star rating. We’re here to support you and hope your Ridgeline provides reliable performance for years ahead. Van Tieu General Manager van.tieu@sfhonda.com

June 24, 2026

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Employee Rating

Guys very friendly, best service. Thank you! Good luck to business . Guys work there very professional, happy to work with them. Thank you again More

by bdamdin24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 24, 2026

San Francisco Honda responded

We’re glad our team was friendly and professional when you purchased your used HR-V. Thank you for the 5-star review and for choosing Honda. We look forward to assisting you again! Van Tieu General Manager van.tieu@sfhonda.com

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