"Grear sales and service"
- Jake Martens
Ray Skillman Auto Group has been truly amazing to deal with.
It was unfortunate that the first General Motors Sierra that I bought back in October had some issues. Jamey Smith the Service Director for Skillman on the Southside was 100% dug in on getting my truck fixed or replaced. We went with replace and the Sales Managers Colt Key and Dakota Rogers worked their butts off to make it happen and get me taken care of.
I am not the easiest of customers to deal with at times and through all of this they were extremely professional, were on my side of the deal working to get the right vehicle at the right price. I cannot thank them enough for going to bat for me, taking my concerns into consideration and worked to find resolutions.
I have been on both sides of these things and I could not have asked for better people to work with.
I highly recommend these guys if you are looking at a new GMC or Buick..or anything else from the Skillman group.
"2014 MUSTANG SERVICE VISIT (OIL CHANGE)"
- Steve R.
ADAM FRANKS and JAMEY SMITH have provided OUTSTANDING CUSTOMER SERVICE for many years with respect to my 2011 BUICK LUCERNE!!! The SERVICE DEPARTMENT has EARNED my TRUST!!!
So now I'm bringing them my BUSINESS regarding my SECOND VEHICLE (2014 MUSTANG)!!!
THANKS FOR YOUR EXCEPTIONAL SERVICE!!!
"Great Service, great people"
The service is great. The people are great. I wouldn't go anywhere else. I bought my Kia in 2012 from Ray Skillman and I have taken it there for the routine maintenance ever since. The service department personnel are friendly and professional. They greet me by name, take care of my car quickly, answer all my questions. I trust my car to them. I won't go anywhere else.
"Out of there in a jiffy!"
I took my 2014 "Soul" in for a service and a couple of manufacturer bulletins. They had me out of there in about 40 minutes! That was after they squeezed me in to the already busy schedule that morning! Great job Ray Skillman staff!
"Good purchasing experience, great ongoing service"
- Adam Zimmerman
When my wife and I were looking at cars to replace what we had at the time, I'd ridden in a Soul and given it a spin driving before, but she hadn't. We did the research on the models we liked and arranged a time to go over and check a few out. We ended up tooling around in a Soul (in the color we wanted) and told the dealership we were thrilled. They told us to keep it for the weekend and they'd get back to us.
Our credit wasn't awesome, but they worked out an arrangement with us that really worked, and that car's been great. We love it and baby it, and we take it in for regular maintenance.
And I REALLY like taking it for maintenance. We can schedule online way ahead of time, there are all sorts of times available, and they'll do everything from basic oil changes to heavy duty annual maintenance work fast, accurately, and inexpensively. Why take it to Tires Plus or Jiffy Lube if I can get the same work done at the dealership for the same price? If it's going to take a while, they've got shuttles and rentals you can take. Nice stuff.
Side note...Not really here or there, but it's appreciated. If you are hanging out waiting for your car, the waiting area is nice. Seats are comfortable, temperature is cozy, I can tool around with my wifi devices, borrow an iPad, watch TV, play on the internet. It's never fun to have to wait for anything, but it is nice to have somewhere comfortable to do it.
Prompt, efficient,friendly; never an issue after service... perfect as always. They always seem to be able to fit service into my schedule, even within a fews days notice. Thanks.
"Fast and Efficient"
I dropped my car off after closing hours and I had a phone call first thing in the morning to tell me they were taking it in. The service department kept me updated on the status of my car and they had it ready when I needed it. Having crazy hours at work, it's nice to have a dealership that works with you instead of against you. Appreciate it!
"great service department"
Walked in the service department frazzled because my car keys were stolen the night before on IUPUI campus . The man in the service department got my car in right after lunch to get a replacement key and my keyless code reset. He knew I was upset about my keys being stolen and I feel he did his best to help me feel safe when I return to campus on Monday.
- Melody Stevens
Oil and Air filter change, as usual good service. This is my third vehicle with Ray Skillman, I hope it won't be the last!