Jamie Disney

Holm Buick GMC responded

Thank you, bennauto, for the exceptional 5-star review! We are delighted to hear that you always receive excellent service and fair dealings when you trade. Consistent quality and Trust are central to our values. We also appreciate your kind words about our customer lounge, noting that it is comfortable, provides Wi-Fi internet, and is well stocked with healthy snacks and refreshments. We strive to make your waiting experience as pleasant and productive as possible! Your perfect scores across all service categories and your recognition of the team—especially Ross Taplin for welcoming you, Jamie Hughes, Lucas Luchsinger, Tim Holm, Derek Duncan, Jamie Disney, Jesse Patrick, Clark Fritz, and Josh Sare—are sincerely appreciated. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you, KWUgolfer67, for the excellent 5-star review! We are honored to hear that you have been **using Holm for several years** and that our **reputation** is what initially brought you here. We especially appreciate the high compliment that a **retired Cadillac service manager suggested the change because of the shop's personnel**. This recognition of our team's expertise and commitment to **Concern for Others** is the best validation of our work. We are proud to continue earning your business! Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you, Missy, for the excellent 5-star review! We are thrilled to hear that working with Ross and the Team at Holm's was a great and easy process! Making your experience simple and enjoyable is a top priority in our commitment to Customer Care. We appreciate your business! Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for the wonderful feedback! We are absolutely thrilled to hear that our team goes out of their way to accommodate you, performs excellent work, and is so nice and caring. Your perfect 5-star ratings for Price Transparency, Workmanship, and Service Time are a testament to our team's dedication to our core value of excel. We are especially proud that Jamie Disney provided you with such a positive experience! Sincerely, the Holm Automotive Team of Salina Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for bringing this to our attention. We are truly sorry for the unsatisfactory experience you had with our team. We'd like to better understand what happened so we can address your concerns and make things right. Since reviews are anonymous, we can't reach out directly. Please contact Owner Ross Taplin or Sales Manager Jesse Patrick at your earliest convenience to discuss. You can reach us at 785-823-6372. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for the fantastic 5-star review! We are so pleased to hear that Jamie Disney and Scott Kuhl did an excellent job of answering your questions and explaining how your new equipment works. Our team takes great pride in their Professional Growth and their dedication to providing exemplary Customer Care. Your feedback confirms that we are fulfilling our commitment to serve our clients and make sure you feel confident and comfortable with your purchase. We appreciate your business! Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for the excellent review! We're thrilled to hear that you had such a positive experience with our team, including Jamie Disney, Nick Schissler, and Jaron Bell. We are committed to creating meaningful relationships with our clients, and your feedback about our helpful staff and a no high-pressure sales environment truly reflects our core value of Fairness and our dedication to Customer Care. We also appreciate your honest feedback on the purchase time, and we will continue to look for ways to make our processes even more efficient. Thank you for your business and for your trust in us. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

We're so thrilled to hear that your first big purchase experience was such a positive one! It's wonderful that Jamie, Nick, and Jaron were extremely patient, helpful, and kind throughout the process. Making such a significant decision can be daunting, and we pride ourselves on providing the kind of supportive Customer Care that builds Trust. Your high recommendation means a great deal to us, and we're delighted we could make this important milestone smooth for you. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

It's wonderful to hear that our dealership is amazing and that you found our team so helpful and kind! We strive to make sure you feel no pressure and have an absolutely amazing experience finding the vehicle you want. This truly highlights our commitment to excellent customer care and building trust with every client. We appreciate your kind words about Jamie Disney, Nick Schissler, and Jaron Bell. Sincerely, The Holm Automotive Team of Salina