Jamie Henderson | Page 2

Horrible customer service and support. You get pushed off when an issues arrives. Egon stutters to find the words to make you think he cares. He’s a joke!!! You get pushed off when an issues arrives. Egon stutters to find the words to make you think he cares. He’s a joke!!! More

by HHSGIRL Verified Customer Verified Customer

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I cannot say enough about our experience at Matt Byrne Honda in Scranton, specifically salesman Jaime Henderson. He met us with a beaming smile and a warm handshake and made our car buying experience won Honda in Scranton, specifically salesman Jaime Henderson. He met us with a beaming smile and a warm handshake and made our car buying experience wonderful. He was helpful, enthusiastic, knowledgeable and diligent. He got us the car we wanted and at great deal. Dealing with Jaime was like dealing with a trusted friend, no high pressure at all. He is such an asset to your company. More

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keep up good service , egon, mich, vicki, are good. Guy is a great go to person. Guy is a great go to person. More

by BDURDON Verified Customer Verified Customer

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Jamie Henderson was great. He was upbeat and energetic. After reflection after the sale left a bad taste. They needed to not hard sell the car above Jamie's level. The manager He was upbeat and energetic. After reflection after the sale left a bad taste. They needed to not hard sell the car above Jamie's level. The manager basically made it sound like he was selling me the car at the price of the lower model when in fact it was still the same higher price model. They all need to sell Honda the company more. Tell the customer about Honda and what the benefits are to buying a Honda, like the warranty. Explain it more instead of trying to sell stuff like gap insurance, rim and tire insurance and extended warranties. All they do is manipulate the payment price. It's was done hurried. God bless older folks. The car is great. The place is beautiful. The people are friendly. Sell Honda to the customer. No pressures. My wife previously bought a brand new Subaru and everything was upfront right infront of your eyes. Exact numbers. This was not even close to that. Everything done out of one's view. My own fault. Live and learn. I believe only once in my life did I ever walk out of buying a car like something wasn't pulled over my head. I love the car. I love Honda. I get compliments and I never heard a bad word about a Honda from Honda owners I have met in the last week I have owned the car. I would just love to know more about the benefits of owning a brand new Honda. Have a great day. More

by dburge6008 Verified Customer Verified Customer

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Great dealership! Not a hard sell, very helpful and polite. Note: the finance guy was not nice Not a hard sell, very helpful and polite. Note: the finance guy was not nice More

by CINDALWILLIAMS Verified Customer Verified Customer

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Wonderful people kind and professional. 10 more words :) :) :) 4 more words One more word 10 more words :) :) :) 4 more words One more word More

by GRAZIANOSUSAN Verified Customer Verified Customer

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Great communication and great benefits while in the process of car buying and upkeep for your car afterwards process of car buying and upkeep for your car afterwards More

by SAMCLACHIMO Verified Customer Verified Customer

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Was an easy experience dealing with Matt Burne honda. So far I am enjoying the ridgeline. So far I am enjoying the ridgeline. More

by BMR38SUPER Verified Customer Verified Customer

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Simple, fast and professional service. I will recommend them to all my friends and family. I will recommend them to all my friends and family. More

by Sylvie Verified Customer Verified Customer

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Jamie the sales superman is my guy when I need a vehicle. Dealership is great Dealership is great More

by RONMADIGAN Verified Customer Verified Customer

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