Eric Stevens

I found that Eric and the other went beyond the call of duty to be kind , caring professional and helepful and did a great job,,,!,, duty to be kind , caring professional and helepful and did a great job,,,!,, More

by unodaboss Verified Customer Verified Customer

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Very satisfying. You know I said what I feel and shouldn't be asked to say any more. You know I said what I feel and shouldn't be asked to say any more. More

by MSTRO69 Verified Customer Verified Customer

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Good in every aspect I used to go to my local dealer for service but now I go to Matt Burne because the experience is way better service but now I go to Matt Burne because the experience is way better More

by Gregorymonte Verified Customer Verified Customer

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Smooth and expeditiously taken care of. Nice facility for customers Professional and clean and well attended Nice facility for customers Professional and clean and well attended More

by Gregorymonte Verified Customer Verified Customer

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I was asked to bring my car in as early as possible I said the car was shaking to guy on phone when I set up appt I told him I'm sure it's tires and alignment Brought the car in 9am Said same to Eric he said the car was shaking to guy on phone when I set up appt I told him I'm sure it's tires and alignment Brought the car in 9am Said same to Eric he replies 'The car is shaking? When?' I didn't think I'd have to tell a service person 'when it's being driven' Duh!!!! He had my car all day long Got call back at 4pm telling me all 4 tires were bad and I also needed alignment So he had car all day just to tell me what was wrong and no time to fix cause dept leaves at 4pm So lame That place has gone so downhill More

by ROBSHERRY0 Verified Customer Verified Customer

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A little stumble but the advisor Matt, and Brian the technician, along with the manager, assisted and made it a fast abd easy experience. This is why I get my vehicle serviced here. Thank you for making technician, along with the manager, assisted and made it a fast abd easy experience. This is why I get my vehicle serviced here. Thank you for making it painless for me. More

by Drugotchc Verified Customer Verified Customer

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Always friendly and great service. I have been coming here for years. Honest to their customers. I have been coming here for years. Honest to their customers. More

by MZCDW Verified Customer Verified Customer

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I had to get brakes replaced to pass PA inspection. Eric made the process of booking the repairs easy. He communicated well, and service was fast and reasonably priced. I am very happy and will return. Eric made the process of booking the repairs easy. He communicated well, and service was fast and reasonably priced. I am very happy and will return. More

by MASCELLI.JOHN Verified Customer Verified Customer

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Eric made what could’ve been a stressful situation feel manageable. He was knowledgeable, patient, and genuinely helpful while setting up my payment plan. Great experience because of him. manageable. He was knowledgeable, patient, and genuinely helpful while setting up my payment plan. Great experience because of him. More

by ROSADO7641 Verified Customer Verified Customer

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Great service, but a recent heavier reliance on computer contact vs a more personal experience, as in the past. I was texted about the need for additional work during my visit when I was just feet away from contact vs a more personal experience, as in the past. I was texted about the need for additional work during my visit when I was just feet away from the service desk. Setting up service appointments has also become a bit more challenging. More

by EBURNS6450 Verified Customer Verified Customer

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