Jamie Kissinger | Page 53

Recall on my truck Took my truck here fir a recall. Jamie was so great he kept me posted on how long my truck would be there,also my truck had a second recall in it and Took my truck here fir a recall. Jamie was so great he kept me posted on how long my truck would be there,also my truck had a second recall in it and he had that taken care of also. More

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Very nice and on time !! Great job very happy !! They performed the work needed and it was done on time !! The facility was clean and employees were friendly and knowledgeable Great job very happy !! They performed the work needed and it was done on time !! The facility was clean and employees were friendly and knowledgeable!! More

by BSTRIFF1953 Verified Customer Verified Customer

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oil change Tire valve missing on rear when we arrived at home from service.So no now we have to go buy one.Tech should be more aware of replacing items after ser Tire valve missing on rear when we arrived at home from service.So no now we have to go buy one.Tech should be more aware of replacing items after service. More

by CHOPONE55 Verified Customer Verified Customer

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Excellent service! Recall done on a quick timely fashion!!The service Manager , Jamie was polite, & was thoughtful in letting me know how long the recall repair would.. Recall done on a quick timely fashion!!The service Manager , Jamie was polite, & was thoughtful in letting me know how long the recall repair would.. To his credit the repair was done exactly as he stated. It was a very pleasant experience.. More

by joecarbone100 Verified Customer Verified Customer

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Went in for the air bag recall and to get my window washers AWESOME.......Jamie is absolutely the BEST!!!! The whole experience was Great!!! Service has really improved since the last visit and the friendline AWESOME.......Jamie is absolutely the BEST!!!! The whole experience was Great!!! Service has really improved since the last visit and the friendliness of your staff again was awesome! More

by debmac0426@gmail.com Verified Customer Verified Customer

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Excellent I would only use the service center here I’ve been given excellent customer service every time I have any questions or issues they get resolved withou I would only use the service center here I’ve been given excellent customer service every time I have any questions or issues they get resolved without hesitation definitely recommend this center for your service More

by JENNIFER_448 Verified Customer Verified Customer

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Always enjoy going there They are always so friendly there and service is great. Waiting area is very nice. They keep you up to date with what is going on. They are always so friendly there and service is great. Waiting area is very nice. They keep you up to date with what is going on. More

by CINCYSMOM Verified Customer Verified Customer

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Horrible worst service dept ever...Be Aware of Ferman Horrible customer service Please Be Aware of this Ferman Dealer....Worst experience ever...….. Jamie Kissinger lied to me about fixing my truck and Horrible customer service Please Be Aware of this Ferman Dealer....Worst experience ever...….. Jamie Kissinger lied to me about fixing my truck and lost thousands of dollars in possible revenue by fixing my truck as agreed upon...he left me stuck for 4 days with no vehicle and was a real disrespectful smart a** once I arrived to pick up my still broken Durango... Jamie should loose his job for this. I dropped my Durango off there on a Friday morning for minor A/C repairs by Friday night they finally called me back and quoted me over $700 for new condenser/ labor to fix the air. I thought price was a little high but I told them to just fix it. now 3 days later they finally call me back and say they are now refusing to fix my Durango as there are some aftermarket parts in it and they cant guarantee the condenser would fix the A/C. I told them whatever it takes fix it. Once again they called me and refused to fix or work on my Durango. Ive since called corporate office and with there help found me another Dodge Dealer that will help me fix this A/C issue.... More

by topdogtampabay Verified Customer Verified Customer

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Fast and friendly They are fast and efficient and the staff is always friendly and helpful. The waiting room is clean and stocked with refreshments and a pleasant area. They are fast and efficient and the staff is always friendly and helpful. The waiting room is clean and stocked with refreshments and a pleasant area. More

by corriher17 Verified Customer Verified Customer

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Disappointed I brought my 2017 ram in for a service and my tire pressure sensor wasnt reading in the truck... port richey insisted that they could not fix the prob I brought my 2017 ram in for a service and my tire pressure sensor wasnt reading in the truck... port richey insisted that they could not fix the problem.. so I picked up my truck and brought it to lutz dealership where they went ahead and fixed the problem instead of trying to make excuses to get out of it... so I'll drive a hour for better service.. More

by whiskey2552 Verified Customer Verified Customer

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