Jamie Rusignuolo

My name is Sergio Galuzo. Zero stars for Route 10 Nissan in Denville, NJ. Very irresponsible and unprofessional employees. The salesman Moe Awaad did not pay attention to hi Zero stars for Route 10 Nissan in Denville, NJ. Very irresponsible and unprofessional employees. The salesman Moe Awaad did not pay attention to his direct responsibilities. I chose car for lease , but the contract and all the paper work were issued for a different car, with a different color and a different VIN number, due to the mistake by salesman Moe Awaad. The lease agreement was concluded on January 10, 2024. On January 19, 2024, I found an error in the documentation and returned to the dealership Route 10 Nissan in Denville , NJ with a request to correct everything in the Nissan system and issue me a new contract for the correct car and correct VIN number. Financial manager - Dmitry Tsvilikhpovski allowed me to sign a new contract and said that he would put a new car in the Nissan system, and will remove the old contract and the wrong car from the system. On February 16, 2024, my car ran out of temporary plates and temporary registration. I arrived at the dealership. Ask again why the permanent license plates and permanent registration are still not ready. Financial manager Dmitry Tsvilikhpovski told me that we would now conclude a new contract for my car and promised that he would definitely provide a new VIN number in the system and delete the old one from the Nissan system. After signing the new, third contract, he gave me new temporary license plates and a new temporary registration. 2 weeks later, on February 29, 2024, I myself decided to check whether my car appeared in the Nissan system or not. I called the company and was very surprised that my car was not in the system, but there was still a car in the system on my name, with a different VIN number, and I already had past due payment for the car which I do not have. I had to call the support service, costumer service , financial department, and the consumer affairs department all day long and convince and prove that I was right, while sending pictures of all the documents with my car and the correct VIN number. Financial manager Dmitry Tsvilikhpovski lied to me that he had done and corrected everything. For 6 weeks he did NOTHING. I've been driving with temporary license plates for 2 months now. This is unacceptable and outrageous. Because of these irresponsible, unprofessional and deceitful employees in Route 10 Nissan in Denville , NJ , I am very upset and disappointed in the entire Nissan company. I will never go back to this brand again. More

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I am 20 days later; the NYS DMV is telling me they haven't received any documents from Route 10 Nissan. I am getting Mr. Esposito's phone number, and I am going to tell him and the NYS Attorney what a haven't received any documents from Route 10 Nissan. I am getting Mr. Esposito's phone number, and I am going to tell him and the NYS Attorney what a nightmare is doing business with you guys; sleeky lied on the deal, took advantage, and added $8,000 in fees (according to Rich who called me crying to give him a good review after he screws me up) which I did sent him a message since I felt he was going to lose his job. I tried to contact Staling Almonte via phone, but there was no response. Today, I am contacting an attorney to see if I can get this car back to you and get my money back. I had never, ever dealt with someone like these crooks, liars. I want my money back or a response from The CEO of Route 10 Nissan. I want either the general manager or the CEO to explain to me why is it that the sales guy never answers. The bank is already asking me for a payment, and I want to pay the bank in full or get the car back and my money back. Otherwise, I am going public with this xx. More

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I have never had a better experience in buying a car than I had at Route 10 Nissan and it’s staff. I felt so relaxed and comfortable with everyone that I knew instantly this is the place that I’m going to do I had at Route 10 Nissan and it’s staff. I felt so relaxed and comfortable with everyone that I knew instantly this is the place that I’m going to do business. I got an exceptional value and was offered a high level of customer service. Highly recommend More

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Staff was very professional and friendly. Large inventory to choose from. See Route 10 Nissan for your next new or pre owned vehicle. Great purchase experience. Large inventory to choose from. See Route 10 Nissan for your next new or pre owned vehicle. Great purchase experience. More

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I had been working with the dealership for several days looking to purchase a used truck I found online. The truck was listed for 48k online. I visited the dealership, test drove the truck, and we started looking to purchase a used truck I found online. The truck was listed for 48k online. I visited the dealership, test drove the truck, and we started working numbers. The fees that many consider illegal or immoral such as a 3k CPO AND a 3k PDSI brought the price from the online $48995 up to $59,995! And that's before we even contacted the bank to get an interest rate! So, I left the dealership frustrated, found another dealership with a nearly identical truck. They ONLY add an etching and doc fee under 1k total in additional fees. Rt.10 Nissan is dishonest with their upfront pricing. More

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Not professional at all, drove all the way from philadelphia, to do a trade in only to be lied to. They are no different from many others dealerships, the goal is to make money off u... alot of mon philadelphia, to do a trade in only to be lied to. They are no different from many others dealerships, the goal is to make money off u... alot of money. I had a 2019 dodge journey SE in great condition, and i knew the kelly blue book value, even had the trade value that they would give, but because the vehicle that i wanted wasn't 30k or 40k they declined my offer. They suck period. More

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