Juan Barrera

My name is Sergio Galuzo. Zero stars for Route 10 Nissan in Denville, NJ. Very irresponsible and unprofessional employees. The salesman Moe Awaad did not pay attention to hi Zero stars for Route 10 Nissan in Denville, NJ. Very irresponsible and unprofessional employees. The salesman Moe Awaad did not pay attention to his direct responsibilities. I chose car for lease , but the contract and all the paper work were issued for a different car, with a different color and a different VIN number, due to the mistake by salesman Moe Awaad. The lease agreement was concluded on January 10, 2024. On January 19, 2024, I found an error in the documentation and returned to the dealership Route 10 Nissan in Denville , NJ with a request to correct everything in the Nissan system and issue me a new contract for the correct car and correct VIN number. Financial manager - Dmitry Tsvilikhpovski allowed me to sign a new contract and said that he would put a new car in the Nissan system, and will remove the old contract and the wrong car from the system. On February 16, 2024, my car ran out of temporary plates and temporary registration. I arrived at the dealership. Ask again why the permanent license plates and permanent registration are still not ready. Financial manager Dmitry Tsvilikhpovski told me that we would now conclude a new contract for my car and promised that he would definitely provide a new VIN number in the system and delete the old one from the Nissan system. After signing the new, third contract, he gave me new temporary license plates and a new temporary registration. 2 weeks later, on February 29, 2024, I myself decided to check whether my car appeared in the Nissan system or not. I called the company and was very surprised that my car was not in the system, but there was still a car in the system on my name, with a different VIN number, and I already had past due payment for the car which I do not have. I had to call the support service, costumer service , financial department, and the consumer affairs department all day long and convince and prove that I was right, while sending pictures of all the documents with my car and the correct VIN number. Financial manager Dmitry Tsvilikhpovski lied to me that he had done and corrected everything. For 6 weeks he did NOTHING. I've been driving with temporary license plates for 2 months now. This is unacceptable and outrageous. Because of these irresponsible, unprofessional and deceitful employees in Route 10 Nissan in Denville , NJ , I am very upset and disappointed in the entire Nissan company. I will never go back to this brand again. More

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We had a great experience with this dealer. Their pricing on cars was competitive, the purchase process was easy. I walked out of another dealership because they wanted to charge me more than t Their pricing on cars was competitive, the purchase process was easy. I walked out of another dealership because they wanted to charge me more than the listed price, pushing their extended warranty. Ivan and the sales manager here were polite and not pushy in any way. The extended warranty was offered, discounted, and then removed when requested. I wasted 3+ hours at another dealer, then completed our purchase here in less that an hour. If I could give them more than 5 stars, I would. More

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I had been working with the dealership for several days looking to purchase a used truck I found online. The truck was listed for 48k online. I visited the dealership, test drove the truck, and we started looking to purchase a used truck I found online. The truck was listed for 48k online. I visited the dealership, test drove the truck, and we started working numbers. The fees that many consider illegal or immoral such as a 3k CPO AND a 3k PDSI brought the price from the online $48995 up to $59,995! And that's before we even contacted the bank to get an interest rate! So, I left the dealership frustrated, found another dealership with a nearly identical truck. They ONLY add an etching and doc fee under 1k total in additional fees. Rt.10 Nissan is dishonest with their upfront pricing. More

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Great service!! Shortly after I walked in I knew my search was over. My salesman, Ricardo Fernandez was informative and respectful of my time. Best decision I made. Thank you Route 10 Nissan!! search was over. My salesman, Ricardo Fernandez was informative and respectful of my time. Best decision I made. Thank you Route 10 Nissan!! More

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I’ve been coming here since 1997! Always have fantastic customer service and personable friendly staff. I Plan on coming another 20 + years !! Extremely satisfied! customer service and personable friendly staff. I Plan on coming another 20 + years !! Extremely satisfied! More

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Great Customer Service! One of the friendliest staff I’ve ever encountered at a dealer! Very Quick. I would highly recommend this dealership to anyone! ever encountered at a dealer! Very Quick. I would highly recommend this dealership to anyone! More

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We went there because they told us they could work with our less than perfect credit. In order to make the deal, we were told we had to refinance another car as well. We went along with it, but in actualit our less than perfect credit. In order to make the deal, we were told we had to refinance another car as well. We went along with it, but in actuality, the refinance came out to be at a higher APR, effectively meaning that I had to pay more for my car than it was worth. Then they dragged their feet in getting the paperwork done, so we were left without registration and plates until we had to threaten them with a lawsuit. In the meantime, we were served with paperwork from the original leasing company, because Nissan failed to pay off our old loan. At every turn, this dealership looked for excuses to separate us from our hard earned money by deception. I would not recommend Denville Nissan to my worst enemy. More

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Great experience I walked in and drove out with a new 2018 Nissan Rogue sport equipment. I searched on the website. No hassle and reasonable price, i dealt with Carlos I walked in and drove out with a new 2018 Nissan Rogue sport equipment. I searched on the website. No hassle and reasonable price, i dealt with Carlos Inoa the Sales Manager who was very friendly and helped me with the Finance Manager to get the best absolute deal. I highly recommend Carlos and Danny from Denville Nissan. More

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Great experience I came to dealership to buy a car they were really helpful they were really nice and kind are everybody was willing to help they’ve helped us a lot I I came to dealership to buy a car they were really helpful they were really nice and kind are everybody was willing to help they’ve helped us a lot I will recommend this dealership to everyone who’s interested in buying a car in specially Nissan More

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Amazing staff! Purchased a Nissan Sentra this past weekend. From the phone staff to the sales managers everyone was just amazing. I recommend every purchase a vehicl Purchased a Nissan Sentra this past weekend. From the phone staff to the sales managers everyone was just amazing. I recommend every purchase a vehicle from here. Ask for Carlos when you go in. He was an amazing sales manager that made sure my entire visit was a breeze! More

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