"The service team was nothing short of amazing. Very..."
The service team was nothing short of amazing. Very polite, professional and genuinely friendly staff. They went above and beyond on my service as well. I will always bring my vehicle to Mercedes Benz of South Charlotte!!!!
Other Employees Tagged:
Older man that helped me when I arrived gave me an air hug and made sure that I was being taken care of, Thank you!!!!! :)
"Service costs are unreasonable and service rep was a..."
Service costs are unreasonable and service rep was a little vague in his quote. I was charged $90 to tell me my battery was dead. I clearly knew that as that was what I told the rep when I got. Doesn't make sense for me to pay for information that I already knew. Shady way to pad revenues.
"My husband and I just leased our first Mercedes-Benz from..."
- The Lamberts
My husband and I just leased our first Mercedes-Benz from David Rodriguez. It was the best new car experience we have ever had. David was wonderful from the first day we met until we took delivery. He helped us build the perfect car and followed up regularly with status updates. David is professional, friendly and a pleasure to work with.
Our experience with the finance manager was also very pleasant and efficient.. Jonathan Emmanuel, Product Concierge, was fantastic. He patiently went over everything we needed to know about the most used many smart features the car is equipped with. We also experienced the exceptional staff in the service department when we took the car in to have the DuPont Interior Protection applied.
We are loving our new car and our new dealership!
"Excellent Service and Great People!They make you feel..."
- Spencer J
Excellent Service and Great People!
They make you feel so at home here and the service is top notch! Would recommend to anyone!
From the initial point of sale to my first experience with the service department, I have been beyond pleased with the service I have received and wouldn’t take my car anywhere else!
"From the time you drop off your car the experience is..."
From the time you drop off your car the experience is amazing!! I feel so blessed to be able to do business with such amazing caring and professional people!! Thank you !!
"Darius Brown was the best in every aspect of this easy..."
Darius Brown was the best in every aspect of this easy and fast transaction. He made sure the vehicle was up to standards.
If you ever need to purchase a vehicle go to Mercedes-Benz at South Charlotte and ask for Darius Brown he will take care of you and make it happen.. thank you as well to Ms. Jamie Scheuneman in the service department for making sure the vehicle runs smoothly.
"Darrell has sold me 2 excellent Mercedes in the last 4..."
Darrell has sold me 2 excellent Mercedes in the last 4 years. .. he is a person of true integrity , and excellent knowledge .
You never have to worry about anything when Darrell sells you a car !!
Michael Horowitz, MD
"Mercedes Benz Of South Charlotte has the best sales and..."
Mercedes Benz Of South Charlotte has the best sales and service department in the South! I have been treated with the utmost respect and kindness when I go to the dealership. Janusz Walczak is my sales rep and he always greets me with the greatest smile and gives me the biggest hug! You just can't beat it anywhere, they're great!!!! I've been to other Mercedes Benz dealerships and if they don't think you have money, they will ignore you. Little did they know! Smh lol
I'm truly happy at Mercedes Benz Of South Charlotte! If you're looking to purchase a Benz, this is the place to be!
WHEN YOU GO INTO THIS DEALER, YOU ARE WELCOMED BY THE PROFESSIONALS THAT KNOW WHAT YOU NEED FOR YOUR CAR AND LISTEN TO YOU WHAT YOU HAD MADE AN APPOINTMENT FOR. NO HIGH PRESSURE, THEY SHOW CONCERN FOR YOUR SAFETY IF THERE IS A PROBLEM THAT NEEDS TO ADDRESSED AND TELL YOU ABOUT UP COMING SERVICES THAT YOU WILL NEED TO ADDRESS IN THE FUTURE FOR YOU VEHICLE
Other Employees Tagged:
"Excellent customer service staff"
I really enjoy my visits very time i go to this location. I am treated respectfully and very pleased with the excellent customer service team.