When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Mercedes-Benz of South Charlotte for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.
March 09, 2020
Just had our ML350 in for service and Jamie took exceptional care of us! Everything was scheduled quickly and Jamie met me when I drove up to drop off the car. She gave me an awesome loaner and updated me along the way with the progress of the service. Everything was just really easy, as she took care of all the details. She even fit our other car in for service on short notice! It was a great service experience and I really appreciate her professionalism and standard of excellence. Thank you Jamie!
Hello, thank you for your great review! Our team is dedicated to providing you with the best service experience so we are pleased to hear that Jamie took such excellent care of you and your vehicle. If there is anything else we can do for you, please do not hesitate to reach out. We hope you have a lovely day!
January 21, 2020
"This was the fourth Mercedes I have purchased at this..."
This was the fourth Mercedes I have purchased at this dealership, and I have always had the best experience, Dave Rodriguez is the most patient and helpful salesperson you can deal with, and the service department is top notch.
Mnicoll, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
December 12, 2019
"Eduardo was great to work with throughout this entire..."
Eduardo was great to work with throughout this entire process. Even though it took over a week for the car to be delivered from New York, he kept us informed and made sure everything was correct from start to finish. He was very professional and friendly. Because of the positive experience we had with Eduardo, we would purchase another car from MB of South Charlotte.
Here at Mercedes-Benz of South Charlotte, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!
September 27, 2019
We are new residents of the Carolinas. We never guessed that in 1 year we would have 2 new Mercedes. Bobby is professional, sincere, kind, and above all now a friend. He’s a no-nonsense professional who understood our needs and worked hard to meet them. We love our new cars, this dealership, and most importantly our new friend-Bobby.
Thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of South Charlotte so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!
May 23, 2019
"Fantastic saleman, amazing dealership"
- DT S550
Did I just buy a Mercedes from a salesman or a friend? Darrell Kimrey makes it difficult to tell. He turned what has always been a blood boiling experience for me into the most pleasant auto purchase sales transactions I've ever lived through. Professional is overused in my book but Darrell qualifies to use it. His follow up after the sale was second to none.
Jeff provided me a more than fair value for my trade-in.
Pat didn't do the usual hard sell for extras all other business managers put customers through. He presented the options with cost and allowed me to choose.
Jonathan took great pride in informing me of all the new features on my vehicle.
Jamie and the service team prepared the car and searched to find alternative tires I requested for the vehicle as a condition of purchase.
Hello there, thank you for taking the time to leave a review for us at Mercedes-Benz of South Charlotte. We're happy we could meet your expectations. Please reach out to us if there is anything we can do for you. We hope you have a great day.
April 13, 2019
I recently purchased my second vehicle from Darrell Kimrey, of Mercedes-Benz of South Charlotte. The first vehicle was a new Mercedes SUV for my wife. Darrell was extremely helpful in assisting her in ordering the car exactly as she wanted it. The most recent purchase was a pre-owned vehicle for my use. I stopped in on a Saturday morning around 10AM and drove home in the perfect car at noon!
Darryl made the process easy and enjoyable. As he did with my first purchase, he followed up by phone several days later to make sure that I was satisfied.
I highly recommend Darryl and hope to buy more cars from him in the future!
Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future.
Mercedes-Benz of South Charlotte
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