Always friendly and efficient.
. The service was on time as specified and I was on the road again.
. The service was on time as specified and I was on the road again.
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by JIMR123
Verified Customer
Verified Customer
Service Price Transparency
Jan 02, 2026 -
Val Ward Cadillac Inc responded
We really appreciate your feedback! We hope to see you soon!
Jane is great.
Thoughtful, efficient, with the service you want, the way you want it.
Thoughtful, efficient, with the service you want, the way you want it.
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by EVAN37
Verified Customer
Verified Customer
Service Price Transparency
Nov 29, 2025 -
Val Ward Cadillac Inc responded
We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Always great service and family feel.
The BEST CADILLAC DEALER in SWFL. Thanks for always being there.
The BEST CADILLAC DEALER in SWFL. Thanks for always being there.
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by FREDWALTERSGM
Verified Customer
Verified Customer
Nov 25, 2025 -
Val Ward Cadillac Inc responded
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
I always get treated with top notch professionalism.
All of my interactions with everyone that I deal with have been very satisfying and comforting.
All of my interactions with everyone that I deal with have been very satisfying and comforting.
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by Jimbooth1804
Verified Customer
Verified Customer
Service Price Transparency
Oct 08, 2025 -
Val Ward Cadillac Inc responded
Thanks for your praise and kind comments about our team. We hope to see you soon!
Jane always takes care of us.
Val Ward has kind and caring staff with the patience to explain everything. Plus great coffee and snacks in the lounge!
Val Ward has kind and caring staff with the patience to explain everything. Plus great coffee and snacks in the lounge!
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by REMDAWG67
Verified Customer
Verified Customer
Service Price Transparency
Sep 30, 2025 -
Val Ward Cadillac Inc responded
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Always professional and friendly.
Job is done right the first time! Upfront pricing.
You are recognized as soon as you enter the building.
Job is done right the first time! Upfront pricing.
You are recognized as soon as you enter the building.
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by RWEIDNER0
Verified Customer
Verified Customer
Service Price Transparency
Sep 12, 2025 -
Val Ward Cadillac Inc responded
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Everyone was friendly, capable and enthusiastic.
They also caught a genuine problem with one tire and took care of it.
They also caught a genuine problem with one tire and took care of it.
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by mommylunu2
Verified Customer
Verified Customer
Service Price Transparency
Aug 19, 2025 -
Val Ward Cadillac Inc responded
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
very good customer service very friendly and everything
in timely matter great advisors love working with them
in timely matter great advisors love working with them
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by rocko1725
Verified Customer
Verified Customer
Service Price Transparency
Aug 19, 2025 -
Val Ward Cadillac Inc responded
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
Julio was great and he treated me like family and Jane
also was very nice and professional
also was very nice and professional
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by BBUGLIO
Verified Customer
Verified Customer
Service Price Transparency
Aug 04, 2025 -
Val Ward Cadillac Inc responded
Thank you for your kind review; we are happy to pass along your comments to Julio here at Val Ward Cadillac, Inc.! We hope to see you soon!
If you’re speaking of the service department.
I’m just not sure why the service man told my husband the black splay marks were there because that’s where the airbag is. I don’t understand that
I’m just not sure why the service man told my husband the black splay marks were there because that’s where the airbag is. I don’t understand that. I’ve worked in an automotive factory. I know what splay marks are and I’ve never heard of any car having marks due to their airbag.
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by Felicia
Verified Customer
Verified Customer
Service Price Transparency
Jul 27, 2025 -
Val Ward Cadillac Inc responded
Felicia, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (239) 939-2212 when you have a chance. Thank you, and we look forward to hearing from you.
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