Jane Kronenwetter | Page 14

Honda Bridgewater responded

Good evening, My name is Steven Lustig and I am the Vice President of The Autosport Group. Thank you so much for sharing your "exceptional" experience with Jane, Damian, and the Sales Team from Autosport Honda. Both have been with us for many years and are true professionals and great ambassadors of the Autosport brand. I am so glad to hear they made the experience so positive and we thank you both for choosing to work with our dealership. We look forward to being there for you as valued members of the Autosport family! Thank You, Steven Lustig Vice President The Autosport Group

Honda Bridgewater responded

Good afternoon, my name is Steven Lustig and I am the Vice President of The Autosport Group. WE are so happy we were able to provide you with an experience that exceeded your expectations. We have always believed in a pressure-free approach to car sales, I am glad to hear how much you appreciated Sean, Mike, and Jane's efforts in making sure that all of your options were presented to you. We greatly appreciate your recommendation and we look forward to having you as a valued member of the Autosport family! Thank You, Steven Lustig Vice President The Autosport Group

Honda Bridgewater responded

Thank you so much for taking the time to share a great, "smooth", Autosport experience with Damian, Jane, and the rest of the Sales Team at Autosport Honda. It means a great deal to us to have our clients speak so highly of our team, thank you for that. Congratulations on the new ride and thank you for being a valued member of the Autosport family! Thank You, Steven Lustig Vice President The Autosport Group

Honda Bridgewater responded

Ms. Cole, Tahnk you so very much for taking the time to share your amazing Autosport experience with Jane, Damian, and the Sales Team at Autosport Honda. We are very happy to hear how much you enjoyed working with the team and are now the proud owner of a Honda Pilot! Congratulations on "moving on" from the mini-van (of course I love the Odyssey), and into this incredible SUV! We look forward to working with you in the future and thank you for being a valued member of the Autosport family! Thank You, Steven Lustig Vice President The Autosport Group

Honda Bridgewater responded

Good morning, My name is Steven Lustig, I am the Vice President of The Autosport Group. I am terribly sorry to hear of your frustration with our Honda location yesterday. I am hoping there is a chance that we could speak about it so I can learn more and do anything I can to assuage your concerns and rectify the situation. I would also like to be able to inform those with which you interacted are advised of their failure to provide you with a professional experience that meets the standard of our nearly 50 year old auto group. WOuld you be willing to discuss this via telephone conference? If so could you provide me with a name and phone number so I can reach out to you. If you prefer, we could also exchange messages here. Again, I offer sincere apologies and hope that we can connect. Thank You, Steven Lustig Vice President The Autosport Group

Honda Bridgewater responded

Mr. Galicki, thank you so very much for sharing your great Autosport experience with Jane, Am, and the rest of the Sales Team at Autosport Honda. We always strive to provide our clients with the best experience they have ever had and we are thrilled to hear you feel we are the "best dealership" you have ever been to. For 50 years our auto group has believed in providing great pricing and treating our clients like family. It means a lot to hear that we were able to provide such an experience for you. On behalf of the entire team at Autosport Honda, I want to congratulate you on your new car and thank you for choosing The Autosport Group and for being a valued member of The Autosport family! Thank You, Steven Lustig Vice President The Autosport Group