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Janet Forquer
Janet Forquer at Boucher Hyundai of Janesville

Janet Forquer

Service Manager

Boucher Hyundai of Janesville

2505 E Rotamer Rd
Janesville, WI 53546

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4.0
5 Reviews

Dealership Experience

8 mos

Industry Experience

26 yrs, 1 mo

Languages Spoken

English English

4.0

5 Reviews

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5 Reviews of Janet Forquer

January 06, 2026

Dealership Rating
Employee Rating

I am impressed with service center for so clean shop and quick service! I will come back! More

by TALENTEDHANDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradley Hanthorn, Hunter Kapp

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Jan 06, 2026

Boucher Hyundai of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Janesville, we look forward to having you as a valued customer for many years to come! Ross Cartwright Service Manager 608-750-1200

November 09, 2025

Dealership Rating
Employee Rating

The dealership was easy to get to and very clean. Received a greeting right away when pulling into service bay. Advisor was quick and attentive. More

by TPM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradley Hanthorn, Hunter Kapp , Lexi Wilson

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Nov 09, 2025

Boucher Hyundai of Janesville responded

Thank you for choosing Boucher Hyundai of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ross Cartwright Service Manager 608-750-1200

October 18, 2025

Dealership Rating
Employee Rating

Very nice new facility Was extremely disappointed in recent assessment of flaw steering wheel leather. I figured that Hyundai would decline fixing the flaw but was very disappointed in service managers More

by SOBOPRINCE22
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 19, 2025

Boucher Hyundai of Janesville responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Ross Cartwright Service Manager 608-750-1200

August 30, 2025

Dealership Rating
Employee Rating

A beautiful facility with friendly and professional staff. The service was timely and the communication was clear and concise. More

by mcelesteross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 30, 2025

Boucher Hyundai of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Janesville. We look forward to having you as one of our valued customers for many more years to come! Ross Cartwright Service Manager 608-750-1200

August 28, 2025

Dealership Rating
Employee Rating

I was happy with the work, but unhappy about having an appointment scheduled and having to personally call to find out information about what was happening. Then when I received my car, after the work, I More

by rc_gladiators
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 01, 2025

Boucher Hyundai of Janesville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ross Cartwright Service Manager 608-750-1200

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