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Hunter Kapp

Overview Reviews (58) Inventory (164)

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Hunter Kapp

Service Writer

Boucher Hyundai of Janesville

2505 E Rotamer Rd
Janesville, WI 53546

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4.8

58 Reviews

Overview Reviews (58) Inventory (164)

4.8

58 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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58 Reviews of Hunter Kapp

September 15, 2026

Dealership Rating

Employee Rating

Entire process was quick and easy! Oneida was so helpful and made sure I all the information to make a well informed decision. Oneida was so helpful and made sure I all the information to make a well informed decision. More

by Dana

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Oneida Acosta

Sep 15, 2026 -

Boucher Hyundai of Janesville responded

Your mention of Oneida’s support highlights how our service team aims to keep every customer informed. Hearing that the service process on your Hyundai Palisade was quick and easy means a great deal to our service team. Dave Johnson Sales Manager- 608-314-8222 Boucher Hyundai of Janesville

September 10, 2026

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Employee Rating

Ease of making an appointment. First time using this dealership. I hope to use in the future. First time using this dealership. I hope to use in the future. More

by bcoonrod64

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 10, 2026 -

Boucher Hyundai of Janesville responded

Thanks for the five-star rating and for choosing our service department for the first time. We’re glad making an appointment was easy, and we look forward to servicing your Hyundai Sonata again. Dave Johnson Sales Manager- 608-314-8222 Boucher Hyundai of Janesville

September 10, 2026

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Employee Rating

They are fantastic both with sales and service. Very friendly and they make sure you are involved every step of the way! Very friendly and they make sure you are involved every step of the way! More

by Rarandell

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremiah

Sep 10, 2026 -

Boucher Hyundai of Janesville responded

We’re glad both our sales team and service department made you feel welcomed and kept you informed at every step. Knowing you felt involved throughout your Hyundai Santa Fe HEV service means a lot to us. Dave Johnson Sales Manager- 608-314-8222 Boucher Hyundai of Janesville

September 04, 2026

Dealership Rating

Employee Rating

I will refrain from mentioning my HORRIBLE experience from the Boucher group in general. From the moment I stepped on the VW lot to a year and a half later dealing with the Hyundai center has been nothin from the Boucher group in general. From the moment I stepped on the VW lot to a year and a half later dealing with the Hyundai center has been nothing but a nightmare. The ONLY thing good is Hunter. He was understanding & kind. He did what he could to help me, even though it took THREE MONTHS to do it. I appreciate the loaner cars. It was the least this group could do. I hate my vehicle and I will make sure to never deal with the BOUCHER group again. Still waiting to hear back from Hunter in regards to my belongings left in my loaner, so that delay has left a new unhappy taste in my mouth. More

by Tracy Goethe

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Sep 11, 2026 -

Boucher Hyundai of Janesville responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Dave Johnson Sales Manager- 608-314-8222 Boucher Hyundai of Janesville

August 29, 2026

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Employee Rating

They replaced the piece & there was old glue that they left on above the piece replaced. I'm not sure how to remove it? They had to have seen it? left on above the piece replaced. I'm not sure how to remove it? They had to have seen it? More

by nancy.gilley

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Hunter Kapp

Sep 08, 2026 -

Boucher Hyundai of Janesville responded

Thank you for your feedback. We're sorry to hear about the glue residue left behind after the repair and understand your frustration. Please reach out to us so we can look into this and help make things right. Dave Johnson Sales Manager- 608-314-8222 Boucher Hyundai of Janesville

August 29, 2026

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Employee Rating

Very straight forward. You bring in your car and they get right to it.Very pleasant experience. You bring in your car and they get right to it.Very pleasant experience. More

by rondougherty378

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Margarita Carmona

Aug 29, 2026 -

Boucher Hyundai of Janesville responded

Knowing your Tucson’s service was straightforward and that you found the experience pleasant means a lot to our service department. Thank you for your five-star rating. Dave Johnson Sales Manager- 608-314-8222 Boucher Hyundai of Janesville

August 27, 2026

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Employee Rating

Great customer service done efficiently I would recommend you to anyone and will buy my next car there you to anyone and will buy my next car there More

by JOSHUAPAQ2

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Hunter Kapp

Aug 27, 2026 -

Boucher Hyundai of Janesville responded

Your recommendation and kind words reflect our goal to deliver efficient service on your Hyundai Sonata. We look forward to assisting with your next car purchase when the time comes. Dave Johnson Sales Manager- 608-314-8222 Boucher Hyundai of Janesville

August 27, 2026

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Employee Rating

It was great service it was promptly done on time and an excellent work. It was a great experience in the waiting room talking to the sales people. excellent work. It was a great experience in the waiting room talking to the sales people. More

by eds95hog

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Hunter Kapp

Aug 27, 2026 -

Boucher Hyundai of Janesville responded

We’re glad the service on your Santa Fe HEV was completed promptly and that you enjoyed chatting with our sales team while you waited. Your kind words and five-star rating mean a great deal to our service department. Dave Johnson Sales Manager- 608-314-8222 Boucher Hyundai of Janesville

August 20, 2026

Dealership Rating

Employee Rating

The staff is very kind. Kept my car there for as much as I needed, fixed the car, stayed in contact. Great service! Kept my car there for as much as I needed, fixed the car, stayed in contact. Great service! More

by robertzica

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 20, 2026 -

Boucher Hyundai of Janesville responded

We’re glad our service team could repair your Hyundai Santa Fe Sport and keep you informed throughout. Your kind words mean a lot to our service department. Dave Johnson Sales Manager- 608-314-8222 Boucher Hyundai of Janesville

August 16, 2026

Dealership Rating

Employee Rating

I have been pleased with all aspects of this dealership. I would definitely consider buying my next car here. I would definitely consider buying my next car here. More

by CHURCH.JACKIE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Margarita Carmona

Aug 16, 2026 -

Boucher Hyundai of Janesville responded

Knowing that every aspect of your service visit met your expectations means a lot to our service team. We’re honored that you’d consider purchasing your next vehicle with us. Our service department is always here to help with your Hyundai Palisade. Dave Johnson Sales Manager- 608-314-8222 Boucher Hyundai of Janesville

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