Hunter Kapp
Hunter Kapp at Boucher Hyundai of Janesville

Hunter Kapp

Service Writer

Boucher Hyundai of Janesville

2505 E Rotamer Rd
Janesville, WI 53546

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4.7
67 Reviews
4.7

67 Reviews

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67 Reviews of Hunter Kapp

October 09, 2026

Dealership Rating
Employee Rating

My experience went beyond expectations ! Steve drove me home and offered to pick me up if I needed a ride back! Hunter explained everything and was friendly and answered all my questions! More

by mrst350
Recommend Dealer
Yes

Other Employees Tagged: Hunter Kapp

Oct 12, 2026

Boucher Hyundai of Janesville responded

Thanks for sharing about your experience with Boucher Hyundai of Janesville. We appreciate your business and hope to see you again soon! Dave Johnson Sales Manager- 608-314-8222 Boucher Hyundai of Janesville

Oct 09, 2026

mrst350 responded

I would highly recommend Boucher Hyundai of Janesville! Excellent customer service!

September 29, 2026

Dealership Rating
Employee Rating

The staff are kind ,make you feel at home. know what their doing, very good at there jobs. More

by roberthighman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2026

Boucher Hyundai of Janesville responded

Your note about our team’s warmth and expertise highlights what we aim for in every service experience. Knowing you felt at home and confident in their care means a lot to our service department. We appreciate you trusting us with the service on your IONIQ Hybrid. Dave Johnson Sales Manager- 608-314-8222 Boucher Hyundai of Janesville

September 27, 2026

Dealership Rating
Employee Rating

Already described Please read my message Word word word word word word word word word ?? More

by SOBOPRINCE22
Recommend Dealer
No

Other Employees Tagged: Hunter Kapp

Oct 01, 2026

Boucher Hyundai of Janesville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Dave Johnson Sales Manager- 608-314-8222 Boucher Hyundai of Janesville

September 26, 2026

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Employee Rating

I was very disappointed that I had less then 2700 miles on my brand new car and had to pay to have the wipers replaced already. This is just beyond the realm of new ownership to me. I truly hope this is no More

by KARKAR1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2026

Boucher Hyundai of Janesville responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Boucher Hyundai of Janesville are glad to have you as a customer. Dave Johnson Sales Manager- 608-314-8222 Boucher Hyundai of Janesville

September 24, 2026

Dealership Rating
Employee Rating

Great service was in and out in a short amount of time would comeback again More

by elielacosta
Recommend Dealer
Yes
Sep 24, 2026

Boucher Hyundai of Janesville responded

Efficient turnaround is at the heart of how our service department operates. Knowing the service on your Elantra got you in and out quickly and that you’d return means a lot to us. Dave Johnson Sales Manager- 608-314-8222 Boucher Hyundai of Janesville

September 24, 2026

Dealership Rating
Employee Rating

They quickly were able to diagnose my issues and get my vehicle repaired. The cyst was slightly higher than another shop would have been, but it was still acceptable More

by jdnurczyk
Recommend Dealer
Yes

Other Employees Tagged: Hunter Kapp

Sep 24, 2026

Boucher Hyundai of Janesville responded

Your Hyundai Santa Fe is back on the road thanks to a quick diagnosis and repair. Hearing that the cost still felt acceptable means a lot to our service team. Thank you for the five-star rating. Dave Johnson Sales Manager- 608-314-8222 Boucher Hyundai of Janesville

September 23, 2026

Dealership Rating
Employee Rating

Attributed issue to damage that never occurred and refused to cover it with warranty. Hunter attempted to make sure it was covered but managers refused More

by Debobroscomputers
Recommend Dealer
No

Other Employees Tagged: Hunter Kapp

Sep 28, 2026

Boucher Hyundai of Janesville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Dave Johnson Sales Manager- 608-314-8222 Boucher Hyundai of Janesville

September 18, 2026

Dealership Rating
Employee Rating

I went for a service recall. The service department was fast friendly and explained everything. The waiting room is comfortable and clean. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2026

Boucher Hyundai of Janesville responded

Our service team was happy to guide you through the recall on your Hyundai Tucson Hybrid promptly and with clear explanations. We’re glad the waiting area was comfortable and clean during your visit. Dave Johnson Sales Manager- 608-314-8222 Boucher Hyundai of Janesville

September 16, 2026

Dealership Rating
Employee Rating

Fifteen words i am writing at least 15 words. these surveys suck xxx. Please stop sending them to me. You ahould just pay your peole fairly, and not base their wages off this kinda crap. More

by ADERROB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2026

Boucher Hyundai of Janesville responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Dave Johnson Sales Manager- 608-314-8222 Boucher Hyundai of Janesville

September 15, 2026

Dealership Rating
Employee Rating

Entire process was quick and easy! Oneida was so helpful and made sure I all the information to make a well informed decision. More

by Dana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oneida Acosta

Sep 15, 2026

Boucher Hyundai of Janesville responded

Your mention of Oneida’s support highlights how our service team aims to keep every customer informed. Hearing that the service process on your Hyundai Palisade was quick and easy means a great deal to our service team. Dave Johnson Sales Manager- 608-314-8222 Boucher Hyundai of Janesville

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