Janet Forquer

I am very satisfied with the attention and the work I have received from the service department. have received from the service department. More

by JS82445 Verified Customer Verified Customer

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From our sales person to the service people I would rate them excellent in providing information and customer service/support. them excellent in providing information and customer service/support. More

by Mark Verified Customer Verified Customer

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Really appreciate them taking my car when it broke down during a family trip. Everyone was very helpful. Also appreciate the use of a loaner car when it turned out my car needed a new engine, fortunately during a family trip. Everyone was very helpful. Also appreciate the use of a loaner car when it turned out my car needed a new engine, fortunately under warranty. More

by RALLYBACKMONKEY Verified Customer Verified Customer

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The service department lived up to the high standards set by the rest of the departments at the dealership by the rest of the departments at the dealership More

by WELLINGTONWIZARD Verified Customer Verified Customer

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Didn't fix the problem stated it was not a car issue it was a phone issue. I own 2 of the same cars and the phone works in the other vehicle. Issue was not resolved. was a phone issue. I own 2 of the same cars and the phone works in the other vehicle. Issue was not resolved. More

by JeepRenegade Verified Customer Verified Customer

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Janet was awesome and very helpful I was in for a recall on my Palisade and it was done in a timely manner. Janet was very pleasant to deal with and I would definitely recommend Boucher Hyundai for sales an on my Palisade and it was done in a timely manner. Janet was very pleasant to deal with and I would definitely recommend Boucher Hyundai for sales and service More

by janet.forquer Verified Customer Verified Customer

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All very well. .. I am always very well taken care of and with a lot of kindness 110% .. I am always very well taken care of and with a lot of kindness 110% More

by geovanycabrera21101988 Verified Customer Verified Customer

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This place is nice, clean and cool. They have good communication once you get there. Will be nice to have a loyalty program or specials once’s in a while. They have good communication once you get there. Will be nice to have a loyalty program or specials once’s in a while. More

by yaneli2lara2 Verified Customer Verified Customer

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Professional, fast, and reliable amazing service the environment was clean and I will definitely return. environment was clean and I will definitely return. More

by sierraapittman67 Verified Customer Verified Customer

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I have bought 3 vehicles from Boucher Hyundai and today was the first time I've experience such awful customer service. The service manager, Janet was completely rude and disrespectful towards me and my ve was the first time I've experience such awful customer service. The service manager, Janet was completely rude and disrespectful towards me and my vehicle that was towed to this location as the engine seized up. I was looking for information after being told I would receive a phone call with an update yesterday 1.26.2026. I did not hear back, so I figured the team was busy. I called on the afternoon of 1.27.2026 and was told I would have to wait to hear anything because the service advisor assigned to my vehicle left early today. I asked to speak to a manager and that was when I was graciously greeted by Janet who was utterly rude and not understanding in the slightest. I'm reaching out to customer care at this point to voice my concerns as I've not received a call back from local management. Not sure I will ever purchase another vehicle or have my vehicles serviced there in the future. If I could give Janet a 0 star, I would. More

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