Jani works great with out of state purchasers.
Knows how to complete the purchase without the usual dealer silliness. Outstanding salesperson!
Knows how to complete the purchase without the usual dealer silliness. Outstanding salesperson!
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by MATTHEW
Verified Customer
Verified Customer
Sep 08, 2026 -
Szott Ford responded
We’re glad the purchase of your new Ford F-350 went smoothly from start to finish. Hearing your praise for Jani’s skill in simplifying out-of-state purchases means a lot to our team.
Jani was excellent with communicating with me.
We were thrilled at the home delivery that was the day after we said yes.
We were thrilled at the home delivery that was the day after we said yes.
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by SCHLAAG
Verified Customer
Verified Customer
Sep 01, 2026 -
Szott Ford responded
Our team enjoyed coordinating your used Ford F-150 purchase and arranging next-day home delivery. Knowing that Jani kept you informed and that the quick delivery thrilled you means a lot to our team.
Jani was excellent.
She found me a truck with a cheaper payment and missed a concert to deliver my keys to me. Thank you so much for your STELLAR Service.
She found me a truck with a cheaper payment and missed a concert to deliver my keys to me. Thank you so much for your STELLAR Service.
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by TAMMY.SKELCY
Verified Customer
Verified Customer
Aug 27, 2026 -
Szott Ford responded
We’re glad Jani could find you a Ford F-150 with a payment that fit your budget and personally deliver your keys. Your five-star rating and kind words about her exceptional effort mean a lot to our team.
Jani was very knowledgeable, very helpful and extremely
nice! I would recommend her and the dealership to anyone.
nice! I would recommend her and the dealership to anyone.
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by Morganlove0307
Just purchased my third vehicle from Ford, this
dealership truly stands above all others. the sales people were all so great, especially Jani & Jacob. They were personable, accurate, fair. Jacob wa
dealership truly stands above all others. the sales people were all so great, especially Jani & Jacob. They were personable, accurate, fair. Jacob was special because he was so cute in his flowered shirt on Friday, he smelt good also. these guys deserve a big KUDOS for not only their good looks but also their personality, good vibes, great customer service. Because of Jani & Jacob I am a Ford customer forever. These guys are keepers!!!!!!
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by KaynJay1
Jul 23, 2023 -
KaynJay1 responded
Szott Ford rocks, they are awesome, sales "Jani & "Jacob" really took good care of me with my purchase & even after the sales. These are good people!!!!!!!!
The dealership screwed up ordering the car, it should
have had navigation, which I requested when I ordered it. Unfortunately I took the car, believing it had Navigation since it has the touch screen. No
have had navigation, which I requested when I ordered it. Unfortunately I took the car, believing it had Navigation since it has the touch screen. Now I am told, I didn’t order the car that way, navigation is not available on my Explorer (even though Szott Ford has them on their lot)
I have lost my trust with Szott after many years of being a Loyal Customer
If you order a car from them check and double check the paperwork yourself and when it comes in verify that the car has what YOU ordered
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by frank4857
Aug 26, 2022 -
Szott Ford responded
Hello Frank, and thank you for posting your opinions. As with all of our custom orders, we have you, the customer, sign off on the final approval before the order is placed. This process ensures the exact vehicle our customer wants gets ordered. As you know, this is precisely what we did when you ordered your Ford Explorer. Also, as we discussed with you, a customer always has the right to refuse their ordered vehicle and get their full deposit returned to them. Please feel free to reach out if you would like to have another discussion about the vehicle you ordered.
All the best,
Stephen Gabbara
General Manager
248-215-5102
Aug 28, 2022 -
frank4857 responded
I have to say that everything you have said is true
BUT, when I ordered the Explorer I told
My salesperson over and over what I wanted and unfortunately for me I relied on my relationship with Szott and your Sales person
( since this os one of probably a dozen cars I have bought or leased from you). When I was give. The documents that you referred to the salesperson never went over each individual item (and again since I told her over and over the things I wanted, I expected them to be in the. Order). When I picked up the car I didn’t realize the. Explorer did not have navigation because it still had the touch screen. Matter of fact my brother and his wife ordered the exact same car with the same equipment
Funny, your salespeople are already ordering them a different Explorer because they know there is NO navigation on that Explorer either
Regardless, like I said before
If you are buying/leasing a car from this dealership READ ALL DOCUMENTS CAREFULLY
DO NOT RELY ON wHAT. YOU ARE TOLD
When you pick up your car, Check and recheck that everything YOU wanted on the car IS on the car
I would be more than happy to discuss anything you like. I will be happy to straighten you out about what happened
Jani was extremely helpful throughout the entire buying
process. I couldn't be happier with my experience.
process. I couldn't be happier with my experience.
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by Jmetzg16
Jani was awesome and very helpful. She was very
accommodating from the moment we walked in the door until we drove away in the wife's new ranger. Szott was only dealership in reasonable distance t
accommodating from the moment we walked in the door until we drove away in the wife's new ranger. Szott was only dealership in reasonable distance that had the truck we were looking for.
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by Puckman429
Fastest in and out i gave ever experienced. Nice people
to work with, great salesman. Love RJ,
Easy on and off Express way.
Thank you
to work with, great salesman. Love RJ,
Easy on and off Express way.
Thank you
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by barb_m48466
Communication was amazing!!! jani was wonderful to work
with. She made the entire process so easy and answered all questions. She was kind and nice.
with. She made the entire process so easy and answered all questions. She was kind and nice.
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by Sbardha