Janna Weatherspoon | Page 10

I was scammed in to purchasing an extended warranty. My car has had the check engine light come on twice since purchase in February. The first time I was told it was just a one time issue not to worry a My car has had the check engine light come on twice since purchase in February. The first time I was told it was just a one time issue not to worry about it. The second time I called and was told there is no charge to scan the vehicle as long as an issue arises.. I showed up for my appointment and had to wait 20 minutes just to be checked, once my vehicle was scanned I was told that the issue could just be it needed a computer update which would be $168. If I refuse that then I would have to pay for the scan. I was also told that my spark plugs and fuel injection needed to be taken care of. None of this is included or covered in the warranty that I was promised was a bumper to bumper warranty and will cover every issue that arose. I am disgusted by how you took advantage of me. More

by ang85 Verified Customer Verified Customer

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I like the way the service department runs, they get you in and out, which is important to us! in and out, which is important to us! More

by LAURADANIEL713 Verified Customer Verified Customer

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all went ok. you should tell customer if using a credit card you charge extra. you should tell customer if using a credit card you charge extra. More

by JOHNWLANG Verified Customer Verified Customer

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Charlie Ozan has always made the experience easy. I’ve bought several new vehicles from him for twenty plus years. I’ve bought several new vehicles from him for twenty plus years. More

by JFMATH55 Verified Customer Verified Customer

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They worked me in for a service visit with a full schedule. They were very friendly and professional. schedule. They were very friendly and professional. More

by hughes.royce Verified Customer Verified Customer

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Only place I will ever buy a vehicle. The atmosphere and vehicle knowledge is unmatched. Very friendly staff always. The atmosphere and vehicle knowledge is unmatched. Very friendly staff always. More

by rayjeter752 Verified Customer Verified Customer

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Jack is a very good salesman I had him on another car he sold me I give him a 5 sold me I give him a 5 More

by beaumcheryl5 Verified Customer Verified Customer

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The service team is a great team to work with. They are very professional and accommodating. They are very professional and accommodating. More

by MMAG1122 Verified Customer Verified Customer

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This is the second time in a matter of months that my car has left me on the side of the road and Donalson's Service Department has been there to get me fixed up expeditiously and get me back on the road. T has left me on the side of the road and Donalson's Service Department has been there to get me fixed up expeditiously and get me back on the road. The price is always relayed and discussed up front so that there are no surprises and it is really appreciated! My next purchase will be from Donalson's. More

by JCKIND2 Verified Customer Verified Customer

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Donalson chevrolet is located in silsbee,where i live, so it is very easy to get to. Therefore, i dont have to drive down demolition derby hwy96/hwy 69 to get to classic chevy or jk chevrolet. I go there so it is very easy to get to. Therefore, i dont have to drive down demolition derby hwy96/hwy 69 to get to classic chevy or jk chevrolet. I go there so ofter they applied a continued discount on my account thanks to Nichole,Meagan,Jewel and Jana. Wait a go Bob Segar you were at still right about chevy's----" LIke a Rock" and the Heartbeat of America. More

by THOMASMORE702 Verified Customer Verified Customer

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