Janphiel Rivera
Janphiel Rivera at Greenway Kia East

Janphiel Rivera

service advisor

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.6
200 Reviews
4.6

200 Reviews

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200 Reviews of Janphiel Rivera

October 03, 2026

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Employee Rating

I had an amazing experience at Greenway Kia East. I went in for service and I was taken care of by everyone from the moment I walked in until I drove out! More

by BRITTNEYLIRA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 03, 2026

Greenway Kia East responded

Your note about being cared for by everyone, from the moment you walked in until you drove out, highlights how our service department strives to provide attentive support. Knowing that the service on your Kia Sorento felt effortless means a great deal to our team.

September 23, 2026

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Handled car recalls without issues. James made appointment over phone in timely manner and worked with me on days I needed my car for child pick up. Harassed by salesmen in waiting area More

by Customer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Menoze

Sep 28, 2026

Greenway Kia East responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 22, 2026

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Employee Rating

They kept me waiting a long time; the appointment was at 11:00, and I didn't leave until nearly 4:00 p.m.—to me, that is disrespectful. More

by fuegopoderuncion
Recommend Dealer
No

Other Employees Tagged: Janphiel Rivera

Oct 01, 2026

Greenway Kia East responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 16, 2026

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Janphiel is the best , than you for help me in the Maintenance of my car More

by Famo23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2026

Greenway Kia East responded

Our service department is pleased we could help maintain your Kia Soul. Hearing you say Janphiel is the best means a lot to our team.

August 23, 2026

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My experience with JP Rivera Vázquez was excellent. He was extremely helpful, explained everything that was going to be done to my car in detail, and was very professional throughout the entire process More

by pdelmarsoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2026

Greenway Kia East responded

It's great to hear that our staff was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks for choosing our dealership!

August 08, 2026

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Mr Oscar, Mr Iderson and Mr Raiahd was the greatest treated I had at the dealership, thanks More

by ELIASMOANASSA123
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Oscar Escobedo

Aug 08, 2026

Greenway Kia East responded

Knowing you felt well cared for by Oscar and our service associates means a lot to us. Thank you for trusting our team with the service on your Kia Sportage.

August 07, 2026

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Employee Rating

Nice people, with patience and respect for all kind service! Mr Habib. Mr Oscar and Mr Iderson are both great people and great service! Thank you More

by ELIASMOANASSA123
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Iderson Elliassaint, Oscar Escobedo , Riadh elkisibi

Aug 07, 2026

Greenway Kia East responded

Your comments about Oscar and Iderson’s courtesy and attention reflect the level of service we aim to provide. Hearing that our service on your Sportage was delivered with patience and respect means a lot to our service department.

July 23, 2026

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Employee Rating

The service was really good and the person at reception was really nice and entertaining More

by SANKETPATIL294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2026

Greenway Kia East responded

It’s wonderful to hear our service team delivered a smooth experience and that Janphiel at reception made your visit entertaining. Thank you for trusting our Kia service department with your K5. We look forward to assisting you again soon.

June 06, 2026

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Employee Rating

It's a very clean nicely done dealership and the staff is very knowledgeable and friendly highly recommend More

by jsteiner290
Recommend Dealer
Yes

Other Employees Tagged: Janphiel Rivera

May 30, 2026

Dealership Rating
Employee Rating

Came in with issues with my new car. They were able to figure out and replace the sensors that were bad. More

by Wsfife
Recommend Dealer
Yes

Other Employees Tagged: Janphiel Rivera

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