"Great buying experience! The car we were looking for was..."
Great buying experience! The car we were looking for was ready for viewing when we arrived. Our salesperson, Janusz, showed the many features of the vehicle during our test drive. He was very knowledgeable.
"I love the peoples specially good service thank you for..."
I love the peoples specially good service thank you for all the hard work Mercedes-Benz in south charlotte i will be rating 10 stars keeping good job excellent work . I prefer driving my car from Gastonia to south charlotte i will recommend to go this Dealer for maintenance and good service ,shopping new car or trade in
Thank you for the teamwork!
"Pleasant and orderly in every way."
We have 2017 and 2016 purchased and serviced at this location so quite pleased. Discussions went much further than automobiles into families and family history,
"A first rate buying experience"
I custom ordered a 2020 S-Class built with the specifications I wanted. I did this after exhaustive review of available options, and multiple dealer inventory searches which did not find a vehicle with the choices I wanted. Januz Walczak was a pleasure to deal with through out the entire process. I was kept informed about the final assembly date in Stuttgart. They supplied me with the information to track the boat bringing the car to Baltimore. The delivery process went very smoothly. Jonathan Emmanuel, the product support specialist, provided a good introduction to how to safely operate the car. The S-Class is an exceptional automobile.
Other Employees Tagged:
, Walter Hidalgo, Jonathan Emmanuel
"Very professional and highly responsive "
- Sara H
Darrell respondes to my online query first thing in the morning and was able to answer all the questions I had about the two cars I was interested in. He was very easy to work with, friendly and knowledgeable. Darrell is a great representative for a top notch dealership.
Janusz was also great to work with. He picked up where Darrell left off when I came back for the 2nd time in one day. He was very patient and good humored with my husband who pressed hard on the sales price. In the end, we got a deal that we were happy with and hopefully he was too. And if he wasn’t, it didn’t show because he was so professional.
Marc was very friendly and efficient with the financing.
Overall a great experience and I look forward to coming back over the life of the car to have it serviced at Mercedes-Benz of South Charlotte.
"Great experience. Listened to what we wanted and found..."
Great experience. Listened to what we wanted and found exactly what we asked for. They worked late to complete the deal. Would definitely recommend this dealership.
"Janusz was great! No pressure sales. He called after I..."
Janusz was great! No pressure sales. He called after I looked at the car but wasn’t annoying. Just checking to see if I had questions, and gave other options for possible cars when I asked. He had the paperwork started to save time and followed up after the sale. Perfect dealership customer service!
Ask for Janusz!
"A Trusted Partner"
I bought my second Mercedes at MB SC from Darrell Kimrey, a 2019 GLC 300, after making a regretful purchase of a Honda Accord Touring just weeks before it (good car, just not for me). Darrell and Janusz Walczak treated me well, showing me the best used GLC's they had to minimize the loss in value when trading in the Accord I bought new. I got a very fair trade-in for my Honda, and a very fair price for the GLC 300, and I love the way to drives over the Accord. I prefer the layout, looks, comfort, performance, and functionality of Mercedes product, unfortunately it took me going to another brand to figure it out. I trusted Darrell to help me resolve my situation, and he came through. I'd originally bought a 2013 GLK 250 from him and had an equally great experience. Last but not least, Marc Bartolini was the best Finance Manager I've dealt with in all my 20+ vehicle purchases. I did not finance the car, and he made quick work of the paperwork and warranty offers. He was professional, polite, and an expert at his work. Overall excellent buying experience. Thanks Darrell, Janusz and Marc!
"Salesperson Bobbie Sabates "
Bobbie sabates was very knowledgeable and informative. He never once rushed us, very patient with answering all of our questions. We would highly recommend him and his dealership.
"Professional Sales Experience"
This dealership's sales staff and management offer beginning to end professionalism, knowledge and respect for the customer's time. I highly recommend this Mercedes Benz team if you are considering a luxury car.