Jared Drew | Page 13

This experience was mostly fine. I have had horrid experiences in the service department in the past. The only reason I gave them another chance was because of an oil change special. I have had horrid experiences in the service department in the past. The only reason I gave them another chance was because of an oil change special. I entered the code when I made the appointment, which was supposed to lock in my deal. But when I arrived for my appointment, I was quoted normal price, which is $60 more than the deal I was sent. Jared honored the price and was very polite, but my initial reaction was that I was the victim of deceptive pricing from this dealership, AGAIN. The last time I had a service appointment, when I questioned the price, the agent *added* $20 to the cost. I took my keys back and walked out. I’m still a long way from trusting this dealership, but Jared was a massive improvement over past experiences. More

by JAMI.HUBBARD Verified Customer Verified Customer

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I have now received 5 text messages from 5 different numbers. 3% xtra for using a credit card. Highly unlikely I will return. numbers. 3% xtra for using a credit card. Highly unlikely I will return. More

by BIGURSULA Verified Customer Verified Customer

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It was good ? ? Service was on time,checked what needed good service. Will return for next checkup ? Service was on time,checked what needed good service. Will return for next checkup More

by BROWN19511954 Verified Customer Verified Customer

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My experience with Jared was fantastic and the service was timely and orderly. Thank you. was timely and orderly. Thank you. More

by tobes42 Verified Customer Verified Customer

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Service started as soon as I arrived and was completed promptly and thoroughly. Always a good experience here. promptly and thoroughly. Always a good experience here. More

by ALXDON23 Verified Customer Verified Customer

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I was charged $285. 00 just to tighten the battery cable. Its never a good feeling when I bring my Jeep there. 00 just to tighten the battery cable. Its never a good feeling when I bring my Jeep there. More

by GWEN Walker Verified Customer Verified Customer

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Excellent Jared was so professional from the moment I walked in. He was quick to come to my car and it was a walk-in which I thought it would take longer before someone actually attended me , but it wasn walked in. He was quick to come to my car and it was a walk-in which I thought it would take longer before someone actually attended me , but it wasn't. I used the shuttle home back and forth and the experience was great. Your driver (can't remember his name) was friendly and professional. More

by MERCYGITHARA Verified Customer Verified Customer

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The service advisor took at least two minutes to acknowledge me when I arrived, as he was busy looking at his computer monitor. There was no one else around, including customers or other service adv acknowledge me when I arrived, as he was busy looking at his computer monitor. There was no one else around, including customers or other service advisors. When he finally acknowledged me, he was short and did not properly greet me, and he seemed frustrated throughout the entire initial conversation. I brought this up with the service manager. I'm uncertain if I will bring my vehicle back there for service or buy vehicles from them again. More

by Chris@hhpkc.com Verified Customer Verified Customer

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Recall Service took less time than expected. Only complaint and it was not with today's service but when i bought the truck a few months ago, immediately got a recall message. Not sure why they Only complaint and it was not with today's service but when i bought the truck a few months ago, immediately got a recall message. Not sure why they didn't do the service before my delivery More

by ROYALS5FAN Verified Customer Verified Customer

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Customer service reps are very honest, patient and helpful to someone who’s not very knowledgeable about service on cars. thank you!! helpful to someone who’s not very knowledgeable about service on cars. thank you!! More

by Vicki Verified Customer Verified Customer

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