Jared Holbrook | Page 8

I ordered a new Durango through Jonathan and worked with Jared in Finance. I appreciate the outstanding job they did. They made the process work. Jared in Finance. I appreciate the outstanding job they did. They made the process work. More

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Dave went above and beyond to ensure we found the best option for the different things my husband and I wanted. He is extraordinarily knowledgeable about the vehicles he’s selling and always dealt with us option for the different things my husband and I wanted. He is extraordinarily knowledgeable about the vehicles he’s selling and always dealt with us while using a genuine, responsive and friendly approach. We will certainly be back to work with Dave in the future! More

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I purchased my vehicle while working as a sales representative for this very same dealership back in Sept 2019. I moved to NC where I found my self trading in my Ram for another truck this past Feb representative for this very same dealership back in Sept 2019. I moved to NC where I found my self trading in my Ram for another truck this past Feb 2021. I figured it would be easy to receive my cancellations for my past purchase. I found my self easily frustrated and disgruntled when I found out my mileage on my truck was submitted incorrectly on the system and that it to be hard to reversed and receive my money for my warranty cancellations. I believe it was posted incorrectly when I bought my 2019 Ram 1500 Laramie ( I had roughly 10 miles on it, new)was submitted that it already had 65,000 miles. 1.5 years later, I was suprised to hear that I already put that many miles in just the first hour of purchasing my truck. I called the dealership and some how Jared, one of the finance managers, got stuck with some else's major mishap. I was extremely unhappy, but Jared reassured me that he would help me find a solution. Jared spent countless time on my problem that was very tedious and became a lengthy process. I really appreciate Jared for working for me even though I no longer worked at Lithia and was 4,400 miles away. Most of all, he made me feel assured I was important on his list by updating me every week on my issue until it was solved. Jared I really appreciate all you did for me and taking the time to help me! I hope they recognize you, for your a great asset to the team! Wes More

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From my sales associate to the sale manager everyone I worked with was awesome, friendly and most of all willing to help. I bought a certified pre-owned vehicle and there were a few things that had bee worked with was awesome, friendly and most of all willing to help. I bought a certified pre-owned vehicle and there were a few things that had been faulty upon driving home. But that's why they come with the 30 day, 3k mile warranty right? The service department however was a complete nightmare! Rude, and unwilling to really give me the time of day. (Separate review on them) Everyone on the sales side did all they could and stayed connected with me during the whole process. I would definitely recommend this dealership. the only reason for the Overall 3 star review was the very poor service dept. experience. More

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David was a pleasant from initial interaction through sale completion. He was attentive to our request, needs and overall process. He made what could be a stressful event into a pleasurable experience sale completion. He was attentive to our request, needs and overall process. He made what could be a stressful event into a pleasurable experience. We highly recommend David! More

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First off I live in Fairbanks and called Patrick Osbon on a used Dodge Ram they had listed on the website. He explained the condition of the vehicle and ensured me the vehicle was in great shape and worth t a used Dodge Ram they had listed on the website. He explained the condition of the vehicle and ensured me the vehicle was in great shape and worth the 6 hour drive down to see. I met Dave Franco the next morning and he showed me the vehicle. Patrick did not overexaggerate and the vehicle was in great condition especially for the age. Working with Dave Franco was very easy and pleasant. He went out of his way to make the buying experience fun and easy and was very professional and fun to work with. After Dave set up the whole deal I then worked with Jared Holbrook in finance. Jared is a fun guy with tons of energy and made the loan/paperwork process a joy. Overall the best vehicle buying experience I have ever had and I highly recommend the dealership. More

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Bought a truck from here and working with David was such a smooth process appreciate his patience with us and helping out to get the exact truck that I wanted and answering all our questions and concerns. W a smooth process appreciate his patience with us and helping out to get the exact truck that I wanted and answering all our questions and concerns. We where there for a while and wrapped up the night with meeting Jared in finance and he is such a fun energetic guy made made signing our paperwork such a fun experience. Would 100% recommend these two to all my family and friends! More

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I came in and in the same day I came out with my truck. Staff was very helpful and took care of every question I had for them. Staff was very helpful and took care of every question I had for them. More

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Michael Hiett was very professional, courteous, and helpful with assisting us to buy our new Dodge Durango. He is the most knowledgable and competent car salesman we have ever dealt with, and we will helpful with assisting us to buy our new Dodge Durango. He is the most knowledgable and competent car salesman we have ever dealt with, and we will definately be recommending him and Lithia Dodge to others. More

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Purchased 2 cars from lithia, both times that I've gone the sales team was very helpful and welcoming, been to different dealerships looking for a new car and the team at lithia really helps out their cust the sales team was very helpful and welcoming, been to different dealerships looking for a new car and the team at lithia really helps out their customers. Definitely the place to go if you want to buy a car and not get pushed into a sale. More

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