"Personal and Professional"
Knowledgeable sales associates work with you to find the right vehicle at the right price. Jared helped me get the financing I needed. The general manager, Frank, has fostered a great culture as Chapman gets ready to move to a bigger and better facility.
"Purchase 2011 F 150 Super Crew KIng Ranch"
- Maryland Customer
I had been looking for a good used King Ranch pickup. My little '06 Rancher had served me well but it was time to move up to something larger. Contacted the dealership and Morgan set up an appointment to come up and see it. Katie was our sales person and she did a great job. She was prompt and was able to answer any questions we had and was quick to get back with us with any information from her manager. We got a good trade in on the Ranger. The cosmetic issues with the F 150 front bumper where handled right at the dealer's paint/body shop and looks great afterward. Jared was a great help explaining the out of state purchasing and registration process. We are very pleased. Great vehicle at a good price, we intend to use and enjoy it for many years to come. Thanks again to Katie for a great sales experience.
Larry & Karen Bohlen
"Great experience all around!!!!!"
- Joe Bitner
Zach Harpin is a great sales person. I believe he would make a great sales manager some day. He went above and beyond to find me the right vehicle. He found the right vehicle at the right price within my budget. Thanks to him, I have a nice vehicle. He did everything that a great salesman does and is professional and straightforward. No BS. Very knowledgeable, friendly and respectful. No pressure to buy in any way. I was also treated great by Business manager Jared Meshey, another professional. He answered all of our questions and was great to deal with. He was so kind, he gave me a cool gift from an Eagles game. I would definitely buy another vehicle from them again and send those searching for a vehicle their way. Thanks, Zach and Jared!!!! You guys rock!!!!!!!!
"Great to deal with."
- steel ma
I would recommend Chapman Ford to anyone looking for a vehicle.Sales people are great,not aggressive like most.Katie Russell was a pleasure to meet and deal with,she was like a friend i've known for years, which made the sale much easier.Very satisfied with my toyota (taco).Thanks again Katie for a pleasurable experience.Tom.
"Found the perfect car for a college student"
My experience at chapman Ford was awesome. Upon my first arrival there I was simply looking around the lot for a car that would replace my dying '06 Mitsubishi Outlander. A sales rep Mike Tufano approached me as I drove around and asked if he could be of any help. I explained to him what I was looking for and within minutes I was test driving a 2012 Ford Escape. It was the perfect fit for my driving needs and I was more than pleased with Mike's help in the process. He was very accommodating throughout the process, bringing the car to their Columbia location so I could compare it side-by-side with a similar vehicle, rescheduling our appointments without a problem, and overall being very personable and friendly throughout. Would definitely recommend this dealership and Mike to anyone of my friends or family!
"Smooth, efficient and professional"
Zach Harpin was a pleasure to work with. He took the time to listen to what we needed in a family vehicle and was in no way high pressure. He is very knowledgeable on the product and works very efficiently to assist in the entire transaction. I would definitely recommend him to family and friends.
"Perfect fit and perfect timing"
We had purchased a 2010 fusion from this dealership back in 2011. The experience than and the vehicle itself were the main reasons we returned when looking to purchase a truck. When arriving on the lot we were greeted by Mike, who after just a couple of quick questions(price range, reason for purchase) directed us to the perfect choice for our needs.
"Great Customer Service Start to Finish"
From the time I sent the first inquiry email on Monday morning until we were driving the Escape off the lot as our own Wednesday morning we meet some fine people who all fill their roles at Chapman very well. My wife & I were treated with respect & professionalism as it related to our questions, concerns & our price range. All were met to our complete satisfaction. You won't go wrong at this dealership if you're in search of your next vehicle.
"Awesome experience "
We were very grateful for all the hard work that Mike put into getting is qualified and making sure that Jon got exactly the truck that he wanted. Thank you so much for everything that you did for us Chapman Ford.
This is our 3rd purchase from Chapman Ford and will keep coming back! Jared Meshy was very knowledgeable, prompt, and his customer service was awesome!
I love my new car!