Chapman Ford Lancaster

We had an excellent buying experience at Chapman Ford. Erik went above and beyond to help us out and make us feel comfortable and we’ll taken care of. We even had some good fun and laughs through the process. Erik, Jason and the whole team were personable, great to work with and offered great follow up after the sale. A great experience all around and I’m loving my truck!

Horrible from the moment I walked into the showroom. Ugly attitude, I asked questions they basically told me to leave. Spent $50,000 at Toyota the next day.

Unhelpful, snarky staff; problems with car since purchased 3 weeks ago; trouble scheduling service time; wouldn't honor warranty; problems remain after hefty repair bill. NEVER AGAIN!

Great dealership to deal with, very friendly staff and great facilities. They make you feel like family anytime you deal with staff members. So if you’re looking for a car give them a chance.

Chapman Ford was terrific with their communication about the repair of my car. I was kept informed every step of the way. Having them as a direct repair shop for Progressive saved me time and headaches.

We visited Chapman to buy out our current lease. Scott Greiner has been our salesman for many years and many cars. He is an awesome person and great to deal with.

You folks do an excellent job. Thank you so much. The video of the service is also really cool. Wish only that you'd get a local Lincoln dealership so I didn't need to get my cars from Egg Harbor Chapman. Peg

Professional,customer oriented,and willing to work with the average person!! Our sales team were awesome! They allowed us time to decide what we wanted in a vehicle, and than found us financing

service and staff were very pleasant and and easy to work with. Tori had problems attaching replacement part and had to call out mechanic from back. Was able to resolve problem.

I was contacted by Chapman ford to bring my 2016 F-150 in for recall on the brakes. I made the appointment with the person who called me for 815 am on 10/27/20 . Drove to Chapman drop the truck off returned home. Phone call from service guy saying they can’t repair the trucks brake on the recall. Why? We don’t have any parts. Really then why call me and make an appointment