Jarress Turner | Page 7

Absolutely the Best experience My wife and I have been buying cars for 30+ years and have never had an experience as we did at Tafel Motors. I had emailed David and we talked on the My wife and I have been buying cars for 30+ years and have never had an experience as we did at Tafel Motors. I had emailed David and we talked on the phone over the course of a couple days. We live an hour away and work two hours away from Louisville so David said he would be in on Saturday around 8:30. We arrived at 8:30 and David invited us in 30 minutes before normal business hours. The minute we were in the showroom everyone that was there greeted us with smiles and good mornings. David proceeded to show us around the showroom and talked about the Mercedes history. It was so nice not to have a pressuring sales person but one that takes the time to get to know you and what you are looking for in a car. Then working with Jeff for financing was also another pleasant surprise. He explained everything and went through the options without any pressures of adding on anything that we did not want on the car. Also, Jarress the sales manager, came over and introduced himself which was another pleasant surprise. We talked about the car we had purchased and he was sincere and appreciative that we chose Tafel Motors. Last, but not least, Megan showed us how to use all the options available on the car. Her knowledge was second to none. We are first time Mercedes buyers and highly recommend Tafel Motors to anyone wanting the perfect buying experience. More

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Outstanding buying experience Tafel Motors employees really have excellent vehicle knowledge. Very helpful with the entire process of demonstrating the cars, listening to our spec Tafel Motors employees really have excellent vehicle knowledge. Very helpful with the entire process of demonstrating the cars, listening to our specific equipment needs and working with us on a fair price for our trade-in. Would highly recommend Tafel Motors! More

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Excellent Experience I have been to Tafel Motors since 2011 and i have bought 6 vehicles since then and every time dealer team has been respectful and accomodating. David I have been to Tafel Motors since 2011 and i have bought 6 vehicles since then and every time dealer team has been respectful and accomodating. David Mcnulty works with you on your schedule and he will find the best match for you and communication with him has been excellent. Also rest of staff was courteous. Dealer showroom has everything needed to make visit a pleasant experience. Prior to Tafel being my dealer i have been to few other dealership and i think Tafel performs way over in customer service than any other. Suresh Lohano More

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Good experience Working with Tafel motors was a pleasure . I enjoyed the experience and look forward to doing future business with them .. They were very helpful and Working with Tafel motors was a pleasure . I enjoyed the experience and look forward to doing future business with them .. They were very helpful and fixed any problems that were discovered during the process . More

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Over the Moon! My experience with Tafel Motors here in Louisville, KY has been nothing but excellent! They worked with us on the price of the car and then when they My experience with Tafel Motors here in Louisville, KY has been nothing but excellent! They worked with us on the price of the car and then when they brought it in from another dealer and found issues with the interior of the car they proactively replaced the defective pieces before the car was ever delivered to me. My sales agent and the manager were professional and friendly and upfront about the problems and quickly made sure the car was perfect before I drove it home. The two product concierges, Katie and Megan, were knowledgeable and helped me to learn the technical aspects of the car. The dealership even comped us our car mats, a full car detail at a future date and a dinner at our favorite restaurant. I can't say enough. More

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Purchase of 2010 C300 I purchased a used 2010 C 300 last week and the service provied was great. Steve McDonald never made me feel pressured to buy the car and the service I purchased a used 2010 C 300 last week and the service provied was great. Steve McDonald never made me feel pressured to buy the car and the service team made sure I felt comforable during the whole process. The process of purchasing the vehicle through tafel was painless and I felt the team genuinely cared to make me satisfied and I definitely am. More

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G & S Auto Purchase Sandra and I are very pleased with the treatment received at Tafel. Alisha was very knowledgeable and worked with us very nicely. At first, Sandra d Sandra and I are very pleased with the treatment received at Tafel. Alisha was very knowledgeable and worked with us very nicely. At first, Sandra did not want to purchase another auto as we had just purchased a 2014 Lincoln and she thought another purchase was extravagant. Alisha worked with her to get her to accept my decision to buy. Even after the purchase, Alisha arranged a tutorial for Sandra to assist in the operation of the auto. Jarress Turner worked with the closing and he was also very helpful. We had several trade options and he was very patient with us. The process took a few days to get the trade-in agreed upon by us, but with their patience, we got things handled. We really like to auto. Gerald Uhl More

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I wasn't really looking I was driving down the street and something made me pull into the lot. The next thing I know Alisa was by my side asking me questions about what I was I was driving down the street and something made me pull into the lot. The next thing I know Alisa was by my side asking me questions about what I was looking for. My situation was unique and in no time she came up with a possible solution and gave me the keys to a brand new CLA to test drive. It was a busy Saturday and she had another appointment coming in; that is when a seamless transition took place and John took over. He and Jarress got me a better deal than I could have imagined. Jesse got the paperwork together and I was on my way. Great experience as always. Third car I have purchased from the Tafel group and most certainly not my last. More

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Best Dealership in Louisville Dealing with Tafel is the best experience you can have in buying a car. Everyone you have contact with at the dealership from the sales staff to the s Dealing with Tafel is the best experience you can have in buying a car. Everyone you have contact with at the dealership from the sales staff to the service dept. values you as a customer and will do anything that they can to make your visit the very best. More

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Amazing! No haggle, best car purchase I've ever experienced! I will definitely be referring this car dealership. Thank you for the excellent service?? Tafel No haggle, best car purchase I've ever experienced! I will definitely be referring this car dealership. Thank you for the excellent service?? Tafel motors. More

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